Senior Operations Manager

<p><strong>Position Overview:</strong></p> <p>The role oversees multiple reconditioning lines and is responsible to ensure necessary production metrics are consistently met.&nbsp;</p> <p><strong>What you’ll be doing:</strong></p> <ul> <li>Oversee multiple reconditioning lines within the Inspection &amp; Reconditioning Center (IC), planning production for a full working shift.</li> <li>Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite.&nbsp;</li> <li>Quickly identify bottlenecks that affect site throughput and efficiency. Conduct root cause analysis, develop action plans, and&nbsp; execute with the site leadership team and associates.</li> <li>Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures.</li> <li>Guide daily site manager huddles to establish the day’s tone and priorities.</li> <li>Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.</li> <li>Foster growth and development in our Reconditioning Lead and Manager populations by supporting Development Plans and providing regular competency-based feedback.</li> <li>Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.</li> <li>Uphold Carvana operating standards and processes.</li> <li>Ensure compliance with all health, safety and loss prevention guidelines.</li> </ul> <p><strong>What the job requires:</strong></p> <ul> <li style="font-weight: bold;"><strong>Must be open to relocation, ideally nationwide but at minimum regionally (Northeast, Southeast, Midwest, West Coast).</strong></li> <li>Ability to maintain high volume and high-quality content in a fast-paced environment.</li> <li>Experience leading a team of over 50 associates and a track record of developing employees.</li> <li>Proven ability to solve urgent operational challenges through root cause analysis.</li> <li>Excellent communication skills.</li> <li>8+ years of management experience either in an automotive or lean manufacturing environment.</li> <li>Valid unrestricted driver’s license with a clean driving record in the last 3 years.</li> <li>Must be able to read, write, speak and understand English.</li> <li>Must be at least 18 years of age.</li> <li>Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may h