Head of Digital Engineering: Web & Mobile

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

What you’ll do…

The Ford Credit Digital Engineering Organization creates digital software product solutions that foster deep customer relationships and become a reason for customers to choose and stay with Ford. The VP, Digital Engineering: Web & Mobile will own and shape all digital experiences offered to retail consumers including web and mobile app. These digital assets will deliver a best-in-class end-to-end customer experience that makes Ford Credit a loyalty machine and position Ford Credit for success. You will work on forward-looking strategy on customer interactions with Ford Credit, drive the development of roadmaps for execution, and lead technical team in implementing the digital software solutions.​

This is an exciting technology opportunity for a seasoned technologist, coach, and leader with passion for customer experience to create technology-driven transformation that drives strategic value and customer loyalty for Ford Credit.​

This position will report to Ford Credit SVP of Digital Engineering.

• 1,160 Global team (70% Software Engineers, 20% Product Managers, 10% Architects & Other)​
• 8 team locations: USA, Mexico, United Kingdom, Spain, Germany, India, and China​
• 141 Products, 373 Applications (218 Business Managed IT (INFORMATION TECHNOLOGY))​
• 49 Physical sites​
• 8,000 Ford Credit Business Center Agents

You'll have…

• Bachelor degree or combination of experience and education​
• 10+ years of progressively senior technology leadership experiences with large scale outcomes aimed at consumers.​
• 10+ years with progressive responsibilities in mobile product development and Agile methods

Even better, you may have...

• Demonstrated technical expertise in digital marketing and engagement platforms like Adobe's suite of products.​
• Proven expertise in front end engineering technology stack, native iOS and android mobile app technologies​
• Demonstrated thought leadership in driving digital engagement through building digital solutions along the principles of reusability, scalibility, security & compliance​
• Demonstrated technical vision with strong DevSecOps expertise across large-scale Agile teams. Ability to identify key drivers, core assumptions, and significant trends across a complex, competitive landscape.​
• Proven experience in leveraging digital, big data, cloud, and AI (Artificial Intelligence) for competitive advantage​
• Experience with formulating vision and strategy to transform, simplify, and modernize the implementation of customer-facing capabilities​
• Experience with leading cloud-based application teams​
• Experience with underlying application program (API) methods for systems integrations/data exchanges​
• Coordination, integration, and testing activities within and outside of the product line​
• Deep troubleshooting skills and capabilities to lead a triage team across a complex ecosystem with multiple application and service providers in times of critical service interruption​
• Ability to influence business partners to develop products that aims to shorten product development cycles and rapidly discover if a proposed business model is viable​
• Ability to lead a highly skilled managers (LL5) team and a portfolio of applications that are at various stages of the lifecycle with varying scope and complexity​
• Strong leadership and the ability to teach others by role modeling our Ford OS Behaviors​

 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flex