Jobs and Careers

Spa Concierges - Lakeway Resort and Spa

United Statesfull_timeVerifiedPosted 29 Apr 2026

About the role

What you will be doing

Greet guests/residents at the Spa Front Desk and administer keys to locker areas, if applicable.
Handle all administrative functions of the spa, including use of spa software, maintaining inventory of supplies, answering telephones, making appointments and answering questions.
Monitor spa appointments and ensure proper staffing to maintain sense of order and efficiency.
Process transactions for all events, guest fees, membership fees, dues, etc.
Ensure facility is prepared for proper opening and closing each day.
Participate in further learning activities up to and including product knowledge.
Maintain up to date knowledge of hotel services, products and procedures.
Provide Spa tours and perform other duties as assigned.

Qualifications

What we are looking for

High School diploma or equivalent and/or 1 year experience in a spa or related field preferred.
1 year retail experience preferred.
May be required to work varying schedules to reflect the business needs of the property
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Physical Requirements (In-Office Role)
Ability to work in a standard office environment.
Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
Occasional standing and walking throughout the workday.
Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
Ability to communicate effectively verbally and in writing.
Occasionally required to stand, walk, bend, reach, or carry items.
Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
Ability to hear and participate in conversations and meetings, use phone and/or headset
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.