Release of Information Coordinator

Rothman Orthopaedics is looking for a Release of Information Coordinator to join the team! The Release of Information Coordinator is responsible for processing requests for release of information from the official medical records. If you are qualified for and interested in this role, please apply. 

Job Title: Release of Information Coordinator 

Hours: Mon - Fri: 8am - 4:30pm 

Location: 833 Chestnut St, Philadelphia, PA

• will train on site for first 1 - 3 months
• after training, 4 days remote and 1 day in office per week

Qualifications:

• High School diploma or GED minimum education requirement 
• 1+ years of release of medical records processing experience 
• Call center or high call volume experience required 
• Computer skills including, but not limited to, MS Office and EMR system(s)
• Experience with eCW, PACS, and/or MRO portal highly preferred, but not required 
• Reliable high-speed internet access and Wi-Fi connection required

Responsibilities: 

• Answers the unit telephone to process requests and inquiries
• Communicates with patients, internal staff, and external customers regarding requests for records
• Liaisons between the practice and the release of information company
• Accepts, processes and responds to all Internets, faxes and jellybeans, including subpoenas and court orders.
• Requests archived charts from storage when necessary.
• Scans incoming written requests received via mail into EMR system for processing and release.
• Exemplifies the desired culture and philosophies of the organization

Our Commitment to Employees:

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.

COVID-19 Policy: 

As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.