Chief of Staff to the Maropost C-Suite

Featured on Deloitte's Technology Fast 500 list and G2's leaderboard Maropost transforms ecommerce, marketing automation, retail, helpdesk and, search & merchandizing with commerce tools designed to scale for fast growing businesses. Driven by curiosity, creativity, and collaboration we power over 5,000+ global brands.

 

We believe in fostering a learning culture where everyone can thrive. If you have a passion for innovation and a drive to create, you will find a career here. If you are ready to make a significant impact and be part of our transformative journey, Maropost is the place for you.

About the Position:    

 

The Chief of Staff serves as a force multiplier for the C-Suite by leading, scaling, and driving operational and communications excellence. You will act as a liaison for the C-SUITE and leadership team, developing and maintaining strong relationships across Maropost to drive strategic initiatives and priorities of the C-Suite.

 

This highly skilled individual is a strategic thinker who will lead through influence and anticipate the C-Suite’s needs. Business acumen and organization, communication, stakeholder management and a bias for change are in their DNA.

 

What You'll be Responsible for:  

 

• Work with the C-Suite to leverage and best systemize their time and delivery on strategic priorities of the business; provide decisive and tactical guidance to the C-suite and leadership team.
• Partner with the C-Suite and leadership team to drive key initiatives. Advocate and ensure alignment on vision and priorities.
• Act as a Project Manager to provide strategic guidance and oversight on cross-functional projects spanning the entire organization.
• Partner with the leadership team to ensure C-Suite readiness around regular business cadence, including goal planning, quarterly reviews, monthly operational metrics updates, and broader company-wide initiatives.
• Identify opportunities for technology optimization to drive greater executive alignment and corporate execution to increase value realization for customers
• Prioritize and maximize calendar activities and extend bandwidth of the C-Suite; act as their representative in internal and external meetings as needed.
• Create an agenda for and facilitate weekly leadership meetings. Track action items and drive them to completion.
• Brief the C-Suite and drive the customer and stakeholder engagement strategy, track progress on projects and ensure deliverables are completed as planned.
• Partner with key stakeholders to plan and execute executive and internal communications for C-Suite to drive strategic initiatives and operational priorities across the organization.
• Support change management and communication plans as necessary.
• Partner with key stakeholders to prioritize engagements (speaking and interview requests) and brief accordingly.
• Oversee customer engagement and participation in key industry events.
• Act as advisor on confidential matters and maintain a high level of discretion.
• Plan in market activation as required.

What You'll need to bring to Maropost    

• 8+ years of experience in a business management role with 5 years spent in a small to mid-size business.
• Prior B2B SaaS experience is a prerequisite for this role.
• Executive presence, highly collaborative with a strong ability to prioritize.
• Ability to manage multiple initiatives in a complex, matrixed, global organization at the strategic and tactical level.
• Affinity for building strong relationships and leading through influence.
• Excellent communication skills combined with a bias for execution and ability to delegate.
• Strong Project Management skills.
• Demonstrated ability to coordinate various organizational projects and initiatives and manage cross-functional stakeholder groups. Attention to details is key.