E-Commerce Specialist (Sales & Marketing)

Responsibilities but not limited to:

• Understanding of sales and marketing strategies to achieve revenue goals and enhance brand visibility.
• Develop promotional campaigns, product launches, and special offers across digital platforms (e.g., website, social media, email marketing).
• Monitor and optimize product listings, ensuring accurate and compelling product descriptions, images, and pricing.
• Collaborate with the customer support team to address customer issues and ensure a positive shopping experience.
• Analyze customer behavior and preferences to identify opportunities for improving customer engagement and retention.
• Utilize analytics tools (e.g., Google Analytics, sales reports) to track performance metrics such as traffic, conversion rates, and sales revenue.
• Monitor competitive landscape and industry trends to identify opportunities and threats.
• Create and optimize content for product pages, blogs, and other digital assets to improve SEO and user engagement.
• Work closely with the sourcing and purchasing teams to align sales strategies with market demands and promotional activities.

Qualifications/Skills:

• Bachelor's degree preferred (not required)
• At least 4-5 years of relevant sales/e-commerce experience preferred
• Experience with e-commerce platforms and product listings
• Experience with CRM software preferred
• Experience with Google Analytics preferred
• Interest in e-commerce and retail trends
• Communication skills, both written and verbal
• Microsoft Office
• Bilingual in English and Korean preferred

Benefits:

• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Company provided lunch
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Smart Card: Earn additional 4 points to the standard $1 = 1 point
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy

Work Hours: 8:30 AM - 5:30 PM, Mon - Fri

Salary Range: $73,550 - 118,600