Maintenance Coordinator (Granite Lena Park)

WinnCompanies is seeking for a Maintenance Coordinator to support the maintenance operations of our Granite Lena Park team. You will assist 307-units located in the Dorchester, MA
In this role, you will provide support to designated department with daily administrative procedures and special projects. You will help to serve as the main point of contact for maintenance team. Please note that you must be fluent in English and Spanish.
This opportunity offers a typical work schedule: Monday through Friday, from 8:30AM to 5:00PM.

Responsibilities

• Provide office support, including: maintain files and order maintenance supplies and handle incoming and outgoing mail
• Receive, enter and ensure that work orders are entered promptly and accurately, especially for time-sensitive repairs such as violations, HQS, and court stipulations.
• Provide customer service and quality control for all maintenance actions
• Schedule and coordinate all Preventive Maintenance Inspections and Annual Inspections.
• Track due dates for HQS work orders and Certifications of Completed Repairs and provide copies to Maintenance Supervisor at least 5 days prior to the certification due date.
• Track court stipulations to ensure that access is attempted on all access dates.
• Act as the main point of contact for all maintenance requests and audits at the property.
• Ensure that the resident is satisfied with the work they have requested be completed, follow-up with the maintenance team to ensure work orders are completed.
• Provide copies of all completed court stipulation work orders to the Assistant Manager.
• Report all instances of no access to the Maintenance Supervisor and Assistant Manager.
• Review all completed work orders and issue any lease violations and charges for damages.

Requirements

• High school diploma or GED equivalent.
• Bilingual in Spanish and English.
• 1-3 years of relevant work experience.
• Proficiency in Microsoft Office Suite, particularly Outlook scheduling feature and Word.
• Excellent organizational and recordkeeping skills.
• Excellent customer service skills. 
• Solid verbal and written communication skills.
• Ability to comprehend and converse in English to communicate effectively with stakeholders.
• Excellent attention to detail and organizational skills.
• Ability to exercise good judgment and apply initiative.

Preferred Qualifications

• Experience with RealPage and OneSite software.
• Maintenance knowledge.

Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from:<