Senior Laboratory Quality Technician

MVE Biological Solutions is the leading global manufacturer of vacuum insulated products and cryogenic systems. More than 50 years ago, they  set the standard for storage of biological materials at low temperatures. Today, they continue to exceed these standards. Industries from around the world look to MVE for excellence and innovation. Their solutions empower industries to better utilize cryogenic technology. In this manner, MVE continues to make a vital contribution in today’s biomedical life sciences industry.

POSITION SUMMARY:

The Senior Quality Laboratory Technician is responsible for overseeing daily laboratory operations, personnel, testing activities, equipment management, calibration programs, and laboratory compliance requirements. This position provides technical leadership and day-to-day technical direction and coordination for Laboratory Technicians, Senior Laboratory Technicians, and Manufacturing Quality Technicians while ensuring testing, inspection, and quality activities are conducted safely, accurately, efficiently, and in accordance with applicable procedures, quality system requirements, and regulatory standards.

The Senior Quality Laboratory Technician serves as the primary technical and operational leader for laboratory functions and manufacturing quality support activities. The position requires technical competency equivalent to a Senior Laboratory Technician, along with demonstrated leadership experience in laboratory operations, quality systems, inspection activities, and personnel management.

PRIMARY RESPONSIBILITIES (include but are not limited to)

Laboratory Operations

• Provide day-to-day technical direction and coordinate daily laboratory activities to ensure testing is completed accurately, efficiently, and on schedule.
• Coordinate laboratory workload, priorities, staffing, and resource allocation.
• Review test plans, protocols, procedures, and test results for technical accuracy and completeness.
• Ensure laboratory equipment is maintained, calibrated, and available to support testing activities.
• Ensure Quality Technicians are trained, qualified, and demonstrate competency in the operation and interpretation of results from the Keyence Coordinate Measuring Machine (CMM), optical measurement systems, and other dimensional inspection and metrology equipment used to support receiving, in-process, and final inspections.
• Monitor laboratory performance metrics and implement improvements to increase efficiency and effectiveness.
• Support troubleshooting of complex testing issues and equipment failures.
• Coordinate laboratory scheduling and support cross-functional testing requirements.

Calibration Management

• Manage and maintain the calibration program for all laboratory, manufacturing, and engineering equipment.
• Ensure calibration activities are performed in accordance with established schedules, procedures, and applicable standards.
• Coordinate internal and external calibration services.
• Maintain calibration records and ensure traceability to applicable standards.
• Monitor calibration status and address overdue or out-of-tolerance conditions.
• Support investigations and impact assessments associated with calibration discrepancies.
• Ensure compliance with Quality Management System requirements related to equipment control and calibration.

Manufacturing Quality Oversight

• Directly supervise Quality Technicians assigned to manufacturing operations.
• Provide leadership, training, coaching, and technical support to Quality Technicians performing receiving, in-process, and final inspections.
• Ensure Quality Technicians are properly trained, qualified, and capable of performing assigned inspection and testing activities.
• Monitor quality inspection activities on the manufacturing floor to ensure compliance with established procedures, specifications, and quality requirements.
• Support investigations involving nonconforming product, manufacturing quality issues, customer complaints, and corrective actions.
• Partner with Manufacturing, Engineering, and Quality Assurance to identify and implement process improvements that enhance product quality and operational efficiency.
• Review inspection data, quality metrics, and nonconformance trends to identify opportunities for improvement.
• Ensure proper containment, segregation, disposition, and documentation of nonconforming product.
• Provide technical guidance regarding product acceptance decisions, inspection methods, and quality requirements.
• Promote a culture of quality, compliance, accountability, and continuous improvement throughout manufacturing operations.