Project Manager/Business Analyst III

JOB SUMMARY

Serves as both the technical project manager and the lead business analyst for complex, enterprise information technology initiatives. Independently plans, drives and monitors project execution from initiation through implementation and benefits realization, while personally performing the business analysis work — eliciting requirements from business stakeholders, mapping current-state (“as-is”) workflows, defining the desired future-state (“to-be”) process, and authoring the technical Business Requirements Documents (BRDs) from which IT and vendor teams build. This is a combined role: the incumbent is accountable for both project delivery and requirements quality, and is expected to translate fluently in both directions between business operations and technical implementation teams. The position is also responsible for identifying and fulfilling opportunities for process improvement, managing expectations, resolving issues and mitigating risks.

SALARY RANGE: $108,274.40-$136,344 annually 

CORE COMPETENCIES

• Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service

• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve

• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations

• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals

   

JOB SPECIFIC COMPETENCIES

• Knowledge of, and skilled in the application of, project management methodologies, techniques and tools.

• Knowledge of, and skilled in the application of, business analysis methodologies, techniques and tools.

• Knowledge of, and skilled in the application of, process improvement and re-engineering methodologies, techniques and tools.

• Knowledge of software development life cycle (SDLC) methods and techniques.

• Knowledge of technology and technological interdependencies.

• Knowledge of system integration concepts, including application programming interfaces (APIs), system interfaces, data exchange and data conversion, sufficient to elicit, document and validate technical requirements.

• Knowledge of business process modeling notation and techniques (e.g., BPMN, swimlane and workflow diagramming) and of the tools used to produce them.

• Knowledge of requirements management practices, including requirements traceability, versioning, baselining and formal stakeholder sign-off.

• Knowledge of Agile, Waterfall and hybrid delivery approaches, and of when each is appropriately applied.

• Knowledge of enterprise application implementations delivered by third-party vendors, including commercial off-the-shelf (COTS) and Software-as-a-Service (SaaS) solutions.

• Skilled in communicating technical information to non-technical users.

• Skilled in systematic problem solving.

• Skilled in developing, reviewing and editing documentation.

• Skilled in soliciting known and latent requirements from stakeholders.

• Skilled in authoring technical Business Requirements Documents (BRDs), functional and non-functional requirements specifications, use cases and user stories.

• Skilled in documenting current-state business workflows and designing future-state workflows, including the business rules that govern them.

• Skilled in querying and analyzing data (e.g., SQL, reporting tools) to validate business rules and support requirements analysis.

• Skilled in planning and leading user acceptance testing (UAT), including test scenario development, defect triage and readiness recommendations.