Laboratory Manager

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

A Laboratory Supervisor is responsible for the technical and scientific oversight of the laboratory, including day-to-day operations, supervision of personnel performing testing, and the accuracy and timeliness of test result reporting. 

A caregiver in this position works days from 7:30am—4:00pm. 

A caregiver who excels in this role will:  

• Participate in verifying test procedures performed and establishing laboratory's test performance characteristics, including the precision and accuracy of each test and test system 

• Ensure enrollment and participation in an HHS approved proficiency testing program commensurate with the services offered. 

• Establish a quality control program appropriate for the testing performed, establish the parameters for acceptable levels of analytic performance and ensure that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and reporting of test results. 

• Resolve technical and operational problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. 

• Ensure that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly. 

• Identify training needs and ensure that every performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. 

• Evaluate the competency of all testing personnel and assure that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently. 

• Ensure the competency of testing personnel in areas of responsibility i.e. moderately complexity and/or high complexity testing. 

  <