Employment Type:

Full time

Shift:

Day Shift

Description:

ESSENTIAL FUNCTIONS 

 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.     

Greet and prepare patients for the health care provider. Obtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem  

Performs all the functions of a clinic Medical Assistant. Demonstrates comprehensive knowledge and competency in all essential functions of various clerical roles within the clinic. 

Optimizes clinic operations, assisting with patient care, patient flow, and facilitating communication amongst team members. Maintains supply inventory and order supplies as assigned. 

Oversees staff scheduling, onboarding, and education. Assists with payroll, timekeeping, and performance management.  

Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries.  

Actively participates in meetings, leads to huddles, ensuring adherence to safety, infection control, and departmental policies.  

Provides leadership, ensuring appropriate staffing, training, and support for the clinical team. Assists with quality assurance staff development and process improvement initiatives. Demonstrates proficiency in department-specific software and tools. 

Collaborates with a variety of staff, leaders and providers to ensure delivery of quality patient care.  

Resolve complex patient concerns, inquiries, and escalate to management as appropriate.  

Monitors department operations, manages supplies, maintains confidentiality, and ensures compliance with laws, regulations, and organizational integrity.  

Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).  

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 

 

MINIMUM QUALIFICATIONS 

 

 Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must already possess one of the following certifications listed for a Medical Assistant with their