Sr. System Administrator, Xactly

Sr. System Adminstrator, Xactly platform:

Say hello to opportunities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.

First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

Sr. System Adminstrator, Xactly platform:

This role will own the management of our Xactly platform to ensure successful operation of the incentive compensation platform to support the business needs.  You will develop, maintain, and be the point of contact for all Xactly operation processes. Run and ensure successful system calculations.  You will also manage ad hoc tasks and projects, including updates to the system for quarterly, semi annual and annual plan changes. This role will be based at our Belmont, CA headquarters.

What you’ll do:

• Configure and maintain the Xactly platform, including plans, rules and calculations to meet the needs of the organization.
• Monitor system performance and troubleshoot errors identified from the primary stakeholders.
• Build, maintain and troubleshoot the Xactly reporting module.
• Works effectively with cross functional teams to maintain optimal function of the Xactly platform.  Partner with key stakeholders to gather and document requirements for changes and enhancements.
• Manage permissions, access, system operations, and settings for Xactly users.
• Maintain documentation and resources to assist users in utilizing the system effectively.
• Evaluate processes for efficiency and effectiveness.
• Manage projects to enhance system functionality for quarterly, semi annual and annual incentive compensation plan changes.

Qualifications:

• Proven experience as a system administrator, specifically with the Xactly platform.
• Strong understanding of incentive compensation processes and best practices.
• Proficiency in data analysis and reporting tools.
• Excellent communication skills.
• Ability to collaborate with cross-functional teams.
• Detail-oriented with a focus on data accuracy and quality.
• Prior experience with CRM and HRIS system integration is a plus.

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
• 401K match and ESPP
• Paid time off and paid sick leave
• Wellness programs including 1:1 coaching and meditation guidance 
• Paid parental and pregnancy leave and new parent gift boxes
• Family-forming benefits (IVF, Preservation, Adoption etc.)
• Emergency backup care (Child/Adult/Pets)
• Pet insurance and Pet Telehealth
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program
• Student loan refinancing assistance
• Employee perks and discounts program

RingCentral’s Finance team gives you an incredible opportunity to manage stratospheric growth and learn from the best. It’s an unmatched opportunity to put your professional and personal growth on an upward trajectory. You’ll lead change at a $2 billion company that’s growing 30% every year—in a people-first environment designed to power your career.

Our work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral:
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral is headquartered in Belmont, California, and has