Admin Director Specialty Care Practice - FT - Day - Capital Health Medical Group

Work Shift:

Day (United States of America)

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Position Overview:

• Provides strategic, operational, fiscal, and human resources leadership and management support within the assigned practice(s) to ensure achievement of the organizations strategic and operational plans by effectively managing human, financial and capital resources within the spirit of its missions and values. Develops improvement action plans and implements where necessary.
• Directs the overall management by coordinating resources to assure a high degree of safe, appropriate care and treatment for all patients; acts as role model and change agent.
• Assesses the financial and operational growth potential of existing practices as well as the viability of private groups for potential purchase within the Capital Health employment structure. Develops, seeks approval, and manages practice budgets and other group resources within the parameters of the approved budget.
• Works collaboratively with leadership in the evaluation of operations and the provision of services, problem resolution and initiates changes as necessary.
• Assumes responsibility for the overall management and maintenance of the respective facility and maximizes effective and efficient organizational utilization of space. Brings major capital expenditure issues to the Executive Director.
• Manages the practice start-up process for newly employed physicians and groups under area(s) or responsibility. Assures that practices operate at optimal levels in terms of effectiveness and efficiency. Ensures physician participation and integration into the operations of the specialty practices.
• Serves as a focal point on matters relating to physician practices including revenue, productivity, staffing, operating expenses, and overall financial performance. Plays a leadership role in evaluating, developing, and implementing performance improvement initiatives within the specialty practices.
• Directs operations within the practices. Oversees managers and Physician Office staff and provides for the training and professional development of practice managers.
• Oversees the collaboration of clinical and business staff in the development of policies, procedures, programs, protocols, and systems, to provide an efficient and accurate patient encounter that will improve the organization's effectiveness, and the quality of patient outcomes.
• Develops and maintains effective relationship with medical and administrative staff, patients and the public.
• Prepares and presents reports to senior executives. Demonstrates competence and knowledge related to managed care contracting process and coordinates with internal departments to address managed care issues related to reimbursement.
• Proactively monitors all operations and make adjustments to further promote the higher level of productivity and patient satisfaction. Resolves patient complaints when the nature of such involves staff relations. Directs clinical problems to leadership. Mediates staff problems/issues when necessary.
• Monitors and guides resolution to issues surrounding non-compliance with policies and procedures including, but not limited to, compliance plans, medical records completion, review of test results, coding and billing.
• Assists the Executive Director with implementation of service line strategic plans, program development, contract and overall system-wide success of the sub service line group. Accountable for service line growth, improving market awareness, patient satisfaction, and clinical efficiency of care.
• Collaborates with medical and clinical staff to participate in the monitoring, reporting, and improvement activities related to clinical care, health care quality/safety initiatives, accreditation, and regulatory requirements. Participates in the facilities accreditation activities and committees for compliance activities and disease certifications.
• Oversees the practices in order to comply with local, state, federal,and other regulatory agencies. Monitors all necessary documentation and reporting to comply with the local, state, federal,and other regulatory agencies requirements. Provides direction and oversees implementation of specific quality programs to maximize revenue potential by meeting identified metrics.
• Collaborates with public re