Job Classification:

Corporate - Administration

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

The Administrative Associate will be responsible for conducting, processing, and assisting the Disability and Waiver of Premium claims organization in providing support through existing processes within the Claims Completion & Support Unit.

This position requires employee to be onsite in Newark, NJ 5 days a week.

What you can expect:

• Providing excellent customer service.
• Processing of incoming documents for new and existing claim records.
• Provide back-office support to the Group Insurance Claims organization, such printing and shipping claim file materials.
• Following the vital steps to acquire the missing information in claims.
• Detailing claim information in a clear and concise manner.
• Understanding and applying general concepts for processes within the Claims Support unit.
• Maintain and organize data-based claims-related materials.
• Managing multiple work assignments at the same time and deliver deadlines.
• Dedication to support a work environment that fosters Diversity and Inclusion.

What you’ll need:

• Ability to review and identify key information needed for Disability claims and/or Waiver of Premium claims.
• Meticulous focus, detail-oriented and exceptional time management skills
• Strong written and verbal communication skills
• The ability to work unsupervised and interact with stakeholders at all levels.
• Ability to learn a variety of processes and procedures and adapt to meet capacity needs.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Additional project work may also be assigned, as needed.

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

At Prudential, you can:

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward.

We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• Retirement plans: 401(k) plan with company match (up to 4%)
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $39,400.00 to $61,200.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with co