Director, Sales Operations

• The Director of Sales Operations provides leadership and deep domain knowledge to support a team of Deal Structuring & Proposal Professionals. The Director of Sales Operations is responsible for successfully leading and driving a team of SME’s who are responsible for driving compelling solutions at scale globally. Works closely with the business and commercial, including direct support on presentations and technical positioning of solutions. Integrates knowledge of business and functional priorities to enhance operational efficiency and effectiveness.

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Leadership/ Financial Accountability/ Client Engagement/ Decision Making/  

• Provides leadership to a team of experienced Proposal Coordinators and Deal structuring team members that support pricing and SOW across the business; coaching, mentoring and driving results in order to attain budgetary and strategic goals.
• Operational leadership with a focus on operational excellence, process improvement and aligning commercial operations efforts with the organizations goals.
• In coordination with other leaders, coordinates commercial and business activities to align SME resources to sales activities. Supporting high impact activities to deliver strategic outcomes at scale.
• Serve as internal and external Subject Matter Expert on ENGIE Impact internal ecosystem, key clients, and use cases studies across our customer portfolio.  Collaborates with sales teams, finance, engineering and product management to share product feedback, design guidance, and best practices.
• Act as a key operational liaison, both internally and externally across ENGIE Impact’s offerings and facilitating cross-functional collaboration with sales, finance, business and product teams to position operational strategies across team to grow market share at scale across multiple practice, regions and sectors.
• Provides timely, technical support and problem resolution for direct team and commercial operations organization.
• Translate complex technical design requirements into information that customers and business partners can understand and respond to.
• Act as a technical expert to operationalize our proposal and deal management process for content, process and accuracy at scale.  
• Participates in the development of the overall business strategy to acquire new customers and expand product adoption.  Contributes to costing and pricing of a solution directly, and through indirect resources across organization.
• Responsible and accountable to oversee price book governance and product consolidation.
• Leverages significant industry and domain expertise to drive strategic decision-making in Go-to-Market efforts, understanding industry trends and differentiate a top market position within competitive landscape.
• Works collaboratively with the commercial and business teams to orchestrate communication channels within internal organization.
• Stay current and document industry requirements, standards, trends, drivers and challenges, updating and training teams as appropriate.
• Partner with legal, sales, and finance teams to create standard contract templates and processes that streamline and speed up deal-closing for standard products (GL modifications, for example).
• Identify inefficiencies in the existing process and develop strategies to reduce bottlenecks, improve deal velocity, and ensure timely execution of contracts.
• Support the sales team in contract negotiations, providing guidance on terms, pricing, and potential risks.

QUALIFICATIONS AND REQUIREMENTS: Education/ Certifications/ Experience/ Competencies/ Skills/ Abilities/ Other 

• Bachelor's Degree (marketing, sales, business administration, environment, quantitative concentration) required.