Sr. Revenue Operations Specialist - Data Analytics

Company Description

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward

Job Description

The Revenue Operations Tooling team is looking for a Sr. Revenue Operations Specialist, focusing on Data Analytics, to enable revenue teams to execute effectively at scale. In this role, you will implement data initiatives and data governance strategies so that we enable data-driven decision making capabilities throughout our revenue tooling. Some of the tools that you will focus on include Salesforce and our data enrichment tool stack: Zoominfo, Wappalyzer, BuiltWith, and TAMI. 

Key Responsibilities

• Drive Salesforce data initiatives, spanning data enrichment, data cleansing, data migration, and data governance
• Collaborate with business stakeholders and technology teams to understand their data needs, define requirements, determine deliverables, and manage expectations
• Solve complex business problems through data analysis and insights
• Provide operational support related to data, including Salesforce mass data extracts, upserts, cleansing, and enrichment
• Define and implement data collection standards, policies, processes and procedures
• Partner with our enablement team to inform and train business unit/functional areas on key data changes
• Champion the implementation of new software or introducing enhancements to existing automations aimed at improving data integrity
• Manage data element definitions, business rules, and tooling policies related to data management and data hygiene
• Serve as a strategic partner and provide recommendations through data analysis

Qualifications

Qualifications

• Hands-on Salesforce implementation experience and knowledge of Salesforce.com, data migration, data cleansing, and application integration
• Salesforce admin ADM201 certification a plus
• Deep understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Experience Clouds
• Data steward experience, focusing on data modeling, data integration, master and metadata management, and analysis
• Experience with data enrichment tooling, such as ZoomInfo, Wappalyzer, Tami
• Experience with data integration tools, such as Boomi, Informatica, Mulesoft
• Experience with SOQL, SQL, and or python a plus
• Experience in data analysis, data visualization, and business intelligence
• Experience with data architecture and driving alignment between product, sales, customer success, data science, and marketing systems required

Additional Information

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across Americas where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.