General Manager of In-Home Sales and Operations

Summary

Since 2010, NewSouth Window Solutions has proudly helped protect homes across the southern U.S. with impact windows and doors built to withstand severe weather, deter intruders, lower energy costs, and reduce outside noise. We manufacture, sell, install, and back our products with a lifetime guarantee — delivering exceptional value and service from start to finish in Florida and South Carolina. For 11 consecutive years, we’ve earned a spot on Door and Window Market Magazine’s Top Dealers list. This year, we’re proud to be ranked the #1 Door and Window Only Dealer in the nation.

Why work at NewSouth?

At NewSouth Window Solutions, a career means more than a job — it’s a chance to grow and build something that matters. As a leading manufacturer and installer of replacement windows and doors, we redefine what it means to deliver excellence, not just in our products and service, but also in our people. We don’t just build windows; we build futures. Join a team that values ambition, works together, and celebrates wins. If you’re ready to shape your future and take pride in your work, your next chapter starts here.

 

This is an onsite position in Florida, with the exact location to be determined. We offer relocation assistance to ensure a smooth transition.

Responsibilities

Market Operations & Strategy

• Direct strategic planning and execution to drive revenue, margin growth, and operational excellence.
• Implement store policies, processes, and performance standards.
• Manage, support, commission-only in-home sales teams, ensuring accountability to sales goals and adherence to company process

 

Business & Financial Planning

• Establish realistic sales forecasts based on market trends, team performance, and promotional strategy.
• Set and manage market-level budgets and headcount plans to support growth and efficiency.
• Manage full P&L accountability, ensuring all targets are consistently achieved.
• Evaluate compensation structures and ensure commission plans align with company profitability goals.

 

Operations Management

• Oversee the delivery of operational strategies that enhance revenue and EBITA.
• Ensure seamless integration of key initiatives and projects across regions.
• Audit in-home sales processes for consistency and compliance across locations

 

Leadership & Organizational Development

• Set vision and inspire cross-functional teams to achieve company goals.
• Identify talent needs, develop organizational capabilities, and mentor high-potential leaders.
• Define and maintain a structure that supports scalability and business objectives.

• Build a leadership pipeline within the team to support scale and succession planning.
• Responsible for recruiting, developing, and holding accountable a commission-only sales force

 

Policy & Compliance

• Implement policies and procedures that ensure regulatory compliance and operational consistency.
• Monitor adherence and update frameworks as needed to align with strategic goals.

 

Performance Management

• Set KPIs and hold team members accountable for achieving business objectives.
• Analyze trends and take corrective action to optimize team performance and results.
• Regularly review individual rep performance and implement coaching or corrective action plans where needed
• Ensure real-time sales data is being used to manage productivity and conversion rates.

 

Qualifications

• Bachelor’s degree strongly preferred.
• 5-10 years of sales and strategic leadership experience, ideally within a retail/ home improvement/ window industry

• 5 years of In-home sales experience
• Experience managing commission-only sales teams strongly preferred

• Proficient with Microsoft Office Suite (especially Excel)
• Proficient using tech devices
• Hands on experience with ERPs, CRMs and other software programs (Microsoft D365 a plus) to track sales performance and productivity
• Proven track record in growing regions and delivering against aggressive sales targets.
• Expert in strategic planning, operational execution, and cross-functional leadership.

• Skilled in budget management, policy development, and organizational design.
• Adept at driving high-performance cultures and leading through change.
• Strong analytical, communication, and presentation skills.
• Deep understanding of customer-centric sales strategies, especially in-home sales environments
• Strong ability to pe