Manager Pharmacy Operations

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Outpatient Center in Schaumburg

Job Description

General Summary:

Manages the professional and operational activities of the department, assuring high quality, accurate, efficient and complete pharmacy services. Coordinates the day-to-day activities of the department.  Responsible for the efficient use of both physical and human resources.  Facilitates the operation and growth of Pharmacy Services and its staff members through encouragement, education and mentorship.

Essential Job Functions:

Leadership Competencies

Personal Leadership
•    Acts with integrity
•    Builds trusting relationships
•    Approachable; seeks to be helpful
•    Leads from strengths and strives to improve weaknesses
•    Thinks strategically and communicates with others frequently
•    Leads with flexibility and adaptability
•    Models and holds self accountable for Lurie Children’s values and core 
competencies (service, innovation, and teamwork)
•    Leads with courage and confidence
•    Seeks to continuously learn and improve by soliciting and acting on feedback
•    Takes initiative to build knowledge by leveraging resources and 
asking questions

Organizational Awareness and Alignment
•    Shares subject matter expertise
•    Frequent and clear communication in all directions to ensure alignment
•    Identifies and collaborates with stakeholders to achieve results; drives to operational excellence
•    Is a good financial steward
•    Is an advocate for self and team members
•    Understands and models the Lurie Children’s culture by living the service principles and values
•    Thinks strategically and shares knowledge; sets and communicates 
priorities while cascading Lurie Children’s strategic goals
•    Understands organizational structure and navigates successfully
•    Builds and leverages relationships with stakeholders inside Lurie 
Children’s and beyond own team

Leading Through Change
•    Leads change confidently and with competence by owning the message and “walking the talk”
•    Is strategic and helps others by communicating often, including providing rationale and vision for changes
•    Asks questions and shares assumptions to support and lead others through ambiguity
•    Is a self-directed learner; gathers knowledge about healthcare climate and cascades to others
•    Communicates and facilitates each initiative to adapt to a rapidly changing healthcare climate
•    Continuously evaluates and improves upon the change to speed up decision making and ensure the optimal solution is reached

Influencing and Leading Others
•    Provides clarity by defining roles, responsibilities, and priorities 
•    Holds self and others accountable
•    Helps team members grow and develop by finding opportunities and giving frequent feedback
•    Identifies gaps in team’s skills
•    Shares or develops tools and resources to fill gaps
•    Leads with compassion and authenticity 
•    Increases span of influence with stakeholders beyond direct reports
•    Actively listens and seeks to understand 
•    Breaks down complex problems and helps to set goals and expectations
•    Engages and empowers others; has a mindset of developing others for their own growth and the organization’s success
•    Champion of Lurie Children’s mission and strategic goals by modeling the service principles
•    Proactively addresses performance issues and conflict

Area Specific Job Accountabilities

•    Manages the professional and operational activities of the department. Assures high quality, accurate, efficient and complete pharmacy services. 
•    Supervises, coordinates and organizes the day-to-day operational activities in the pharmacy and has authority and accountability for the management of pharmacy employees.  
•    Oversees the provision of safe, effective, and efficient operational aspects of pharmacy services including but not limited to: medication procurement, storage, security, preparation and distribution.  
•    Organizes and prioritizes the pharmacy workl