Division:              Commercial

Department:        Mid Mkt/CRE/Business Banking

Reports to:          SVP, Commercial Team Leader – Mid Mkt/CRE/Business Banking

Status:                 Exempt/Officer

Grade:                  11

Salary Range:      $66,699 - $141,734

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location:              Worcester, MA - 386 Main St

 

Purpose/Objective:

Provides support to Relationship Managers (RM) in underwriting as well as monitoring and servicing an existing portfolio of complex loans and borrowing relationships. Continuously evaluates operational and financial performance to maintain portfolio quality and risk rating accuracy. Interacts with customers as well as bank employees to address credit and deposit service related matters in a satisfactory manner. Assists Relationship Managers in all aspects of servicing customers both internally and externally.

Key Accountabilities:

 

Portfolio Size/Composition

• Assists multiple Relationship Manager(s) (RM) with the management of a defined portfolio of existing Middle Market (C&I) customers, and/or Commercial Real Estate (CRE) customers, and/or Business Banking customers with more complex financing needs.
• Customer borrowing needs of $500M or more and typically $2.5MM-$25MM+
• Customers may require specialized knowledge/industry expertise (C&I/CRE/ABL/Healthcare), including a general understanding of borrowing base/formula-followed line of credits
• May be asked to manage

 

Portfolio Underwriting/Monitoring/Maintenance

• Completion of underwriting for New Money Requests, Modifications and Annual Reviews for relationships in addition to, periodic file memos/covenant tests, waivers per policy under the direction of the RM as a deal team
• Takes minutes for deals underwritten that require approval at Management Loan Committee (MLC)
• Assists RM in the proactive management of the portfolio to ensure early detection of material changes in customer performance and risk rating changes.
• Ability to prepare Opportunity Memo’s under the direction of the RM for new business requests that would be presented to senior lender and senior credit officer.
• Works with the team to manage all reporting requirements including ongoing tracking via Baker Hill to ensure timely receipt of all financial, collateral, borrowing base, insurance, letter of credit and documentation exception/post-closing information including scanning information into Image Centre
• Requests Appraisals/Environmental Reports under the direction of the RM
• Enters Line of Credit advance/pay down requests in SharePoint
• Ensures completion of CIP Form(s) including any other required Know Your Customer compliance due diligence
• Ensures satisfactory documentation or maintenance of all insurance requirements within loan documents
• Assists RM with the approval of all overdrafts as appropriate
• Ensures Credit File completeness in Image Centre including saving customer financials
• Performs monthly reviews of borrowing bases and supporting financial documentation including a loan conformity chart to ensure detection of any material changes in customer performance. Compiles and reviews documentation with RMs and updates SharePoint to ensure borrowing availabilities updated on core system. And saves all applicable information in Image Centre
• Involved in monitoring formula followed lines of credit and respective responsibilities for these types of
• Provides tracking and acts as liaison for the commercial team on Loan Review exceptions for financials and DLS related items
• Interfaces with other Banks for participation loans as lead or participant to provide or gather required financial reporting or other relevant information relative to the loan/relationship

Credit/Analytical Skills

• Credit Trained or equivalent level of experience to perform underwriting responsibilities
• Ability to assess financial performance and risk including identi