Operational Administrative Assistant

Job Posting End Date: April 04

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

Provides administrative services for manager and staff. Perform duties that are pivotal in maintaining the department’s efficiency and that keep the manager and staff organized. Candidates may be considered for a senior-level administrative title based on the depth and relevance of their experience.

Principal Duties and Responsibilities:

• Maintain manager’s calendar, schedule meetings, travel, hotel and transportation accommodations, and expenses as requested.  May also support the same for manager’s direct reports for a variety of requests. 
• Open and review all mail directed to manager/department. Ascertain which items can be delegated to other staff members. 
• Proactively partner with manager for meeting preparation, developing Word, Power Point or Excel documents as needed as well as meeting room set up and catering needs.
• Participate in the development and contribute to a variety of routine and adhoc reporting and database needs (e.g., quarterly newsletters, SharePoint).
• Support budget planning and preparation and ongoing tracking, review, and research of issues/discrepancies
• Provide support to manager and staff by coordinating department project(s), tracking against schedules, gathering information; may serve as contact for all questions related to projects.
• Perform other administrative duties, such as meeting and greeting visitors, answering/screening phone calls, ordering and maintaining supplies, and ensuring equipment is working properly.
• Performs other duties as assigned.

Job Specifications

• High school diploma or Associates/Bachelor’s degree

• 2+ years of administrative assistant experience
• Solid, proven PC skills (Word, Excel, Power Point, and Outlook)
• Strong written and verbal communication skills
• Ability to work well with all levels of internal management and staff, as well as outside customers and vendors
• Proactive self-starter with strong customer service skills that exhibit the highest ethical standards at all times
• Strong organizational skills, and highly accurate with attention to detail
• High level of interpersonal skills to handle sensitive and confidential situations with diplomacy and tact
• Analytical ability required to gather data in an organized and efficient manner

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Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.