Senior Manager, Revenue Management

 

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Position Summary:

The Senior Manager of Revenue Management is responsible for developing and executing strategies to optimize revenue and maximize profitability. This role involves close collaboration with Sales and Marketing to evaluate and develop promotions to boost demand, ensure full utilization of inventory, explore new business opportunities, and develop comprehensive revenue strategies. This position has significant decision-making authority and serves as the primary liaison for key internal departments, including Deployment, C&I, Sales, Marketing, and OBR.

Additionally, the Senior Manager will lead key strategic initiatives that drive the vision and execution of product revenue management with a focus on commercial channels. This person will closely partner with strategy, product, information technology, and commercial partners to deliver effective solutions. This role is integral to the revenue management team and must maintain strong alignment with key external stakeholders.

This position will report onsite in Miami, FL

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Develop and implement strategic plans to maximize ticket revenues and utilization of inventory for multiple product portfolios. This includes the creation, analysis, and presentation of strategic plans to senior management, as well as tactical plans and decisions in response to changing market conditions.
• Determine pricing throughout the deployment cycle, negotiate large group contracts and charters, align with both global and domestic sourcing strategies, and monitor economic and market trends to adjust the strategy when necessary.
• Serve as the primary contact with senior management, Sales, Marketing, Trade Support and Services, and other operational departments to implement strategic plans.
• Develop and manage programs and events that guide the revenue managers and analysts to achieve revenue plans and forecasts.
• Coordinate promotions to address product needs and develop initiatives that drive volume through more cost-effective distribution channels, working with Marketing on customer segmentation initiatives to drive incremental growth opportunities in North America and international markets
• Ensure compliance with antitrust and Sarbanes-Oxley requirements.
• Ensure international pricing and taxation guidelines are met by staying abreast of international and industry rules and tailoring strategies and pricing actions accordingly. Manage pricing in multiple currencies and develop and track international sourcing goals in conjunction with global markets.
• Generate, monitor, and adjust revenue forecasts for product portfolios that support quarterly Wall Street guidance. Generate assumptions and trends that drive period-over-period changes. Generate occupancy and net ticket goals to achieve more than $500 million in annual revenue using standardized and ad-hoc analysis. Track and improve forecast accuracy.
• Hire, train, and develop a team of Pricing Managers, Senior Analysts, and Business Analysts in pricing principles. Ensure ethical and revenue management policies and procedures are in strict accordance with company guidelines.
• Contribute to large multi-million technology programs to generate revenue and transform how we manage the business. Drives continuous improvement of policies and processes as well as the enhancement and creation of tools.  Represent Revenue Management in system overhauls that deliver benefits to a variety of pricing related activities. Develop business requirements and corresponding ROI analysis that support investment