Event Operations Assistant (Event Attendant)

Position Title Event Operations Assistant About the University

Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.

Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.

About the Department Transportation Services supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity. About the Position The Event Attendant provides customer service and operational support for campus-wide events, including Athletic events, Performing Arts events, Cultural events and rentals. The Event Attendant also assists with larger events, festivals and tournaments held on Western's campus.

The primary duties of this position are to provide general logistical support and assistance for campus events. This position works closely with other Event Operations Assistants for set-up and tear-down, assists with patron safety, event promotions, addressing the public, and provides general event operational needs.

Hours are typically during event times - afternoons, evenings and weekends with occasional daytime hours, depending on event schedules. Shifts usually begin 1.5 hours prior to event start time and end 1-2 hours after the event has started.

Temporary Event Operations Staff represent Western to our patrons and campus visitors. Excellent customer service is essential to perform job functions.

The State HR classification for this position is Event Attendant.

Required Qualifications

• Attention to detail
• Excellent communication skills
• Ability to deescalate situations
• Ability to be flexible with hours
• Ability to work evenings, weekends and while Western is not in session.
• Customer service oriented
• Demonstrated ability to work independently and on a team while managing multiple projects and priorities
• Ability to handle private and personal information

Preferred Qualifications

• Cash Handling experience.
• Customer Service experience
• Technological troubleshooting experience

Conditions of Employment All employees must comply with our Immunization policies, including Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to HR@wwu.edu if you need information regarding medical or religious exemption and applicable accommodations. Salary  $22.21/hr Bargaining Unit Temporary This position is part of bargaining unit A and is covered by the Washington Federation of State Employees at 350 hours worked. Application Instructions

Application materials should address your experience related to the position responsibilities and the required and preferred qualifications.

Closing Date Notes Positions open until filled. 

Western Washington University (WWU) is an equal opportunity employer. In com