Assistant Relocation Project Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: 

The position of Asst Relocation Project Manager is responsible for the outcome of the move projects, customer satisfaction, move communication, as well as transparency and reconciliation of costs associated with all move-related activities. Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. This position will work in coordination with the occupancy planning manager to manage the move team through all move activities, and attend kick off meetings and introductions with the customer. Be an effective "change agent" by reviewing current processes, policies, and practices and initiate discussion regarding the benefit of change.

Move Activities

• Schedule and run pre-move meetings, and provide timelines, strategy and schedules.

• Collaborate with supply chain and run the RFP for the move project.

• Schedule movers and alert security, provide all names for badging.

• Schedule disconnects and reconnects of computer, servers, printer, and phones.

• On site for all vendors and customer during move.

• Review completed move and make adjustments with vendor.

• Submit service tickets to have space cleaned, keys and chairs at desk.

• Schedule and run post move rooms and activities.

• Plan, budget, oversee and document all aspects of the specific project you are working on.

• Other support as required

Post Move Follow Up 

• Provide welcome communications with information on new location and site services.

• Schedule vendor for scrap pick up, recycle or reuse excess furniture, and remove chairs

• Provide punch list to vendors with open items.

• Coordinate pick up of crates and/or boxes.

• Clear contents of origin location, clean up for next group move in. 

Customer Experience

• Create and maintain comprehensive project documentation

• Meet with admins and team managers to discuss/guide them through logistics, blocking, and the details of their moves.

• Define the scope of the project in collaboration with senior management

• Update move matrix, fill in customer information, technical requirements. 

• Assess cubicle condition, order missing parts, ergo changes.

• Receive, compile and scrub move lists for potential issues

• Review furniture layout, determine location for files and storage. 

• Ensure Deliver boxes, move labels, post pin ups, & deliver move instructions.

• Determine mobile locations and prep furniture for drop in stations.

Leadership/Staff Management

• Lead Manage, develop and supervise a professional friendly,  creative,  energetic, and detail oriented team in the delivery of extraordinary events

• Provide excellent onboarding, training, and team building

• Actively support an environment of teamwork, co-operation, performance excellence and personal success

• Participate in the individual performance management program and personal development planning for members of the team

• Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s

• Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence<