Senior Control Management Specialist - CIB Operations Control

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About this role:

The Corporate & Investment Banking Ops Control organization serves as the front line of risk management and is accountable for assessing and effectively managing all associated risks for their groups. This team works to ensure internal controls, processes, and procedures are adequate and effective, and executive management understands the risks, exposures, and trends that impact the business. The group also collaborates on projects and initiatives by providing support and awareness of risks and mitigating control solutions. As part of the CIB Ops Control team, this role will focus on direct support of RCSA, Issues Management, ORKI, business enablement and other risk program initiatives for organizations under CIB Ops.

Successful candidates will be articulate and possess a demonstrated leadership capability; they will be impressive in their inter-personal effectiveness and with regard to their accomplishments. Crucial to the role are strong relationship management, influencing, vision, execution skills, a sense of urgency, passion for results, and personal accountability for achievement. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment.

The candidate will work closely with other senior leaders across CIB Control and CIB Ops, and risk and operational partners from elsewhere in the company in the development and execution of company risk management strategies.

In this role, you will:

• Provide alignment to one or more coverage areas across Securities Operations, Derivs & Middle Office Operations, Account Onboarding, Tax Operations, FX Operations, Non-Financial Regulatory Reporting Operations, Transaction Reporting Operations, new products, fraud, and other line of businesses supported for by the CIB Operations teams

• Serve as a business control management BCM within the control team, with proven knowledge of applicable products, services, processes, systems and customers

• Continuously engage in discussions with operations partners on strategy, industry trends, organizational changes, and new/modified markets, systems, products and services, to determine impact and identify and remediate risk control issues across all risk types

• Contribute to team coverage of engagements such as internal audits, external exam and other control reviews. Ensure Operations awareness and preparations as applicable

• Monitor, measure, evaluate, and report impact of decisions and business controls to the relevant business group and enterprise function

• Lead the strategy and resolution of highly complex current and emerging risks requiring in depth evaluation across multiple areas or the enterprise, as well as good understanding of data management and other operational risks

• Lead efforts for issues and corrective actions identified during engagements inclusive of root cause identification, issue intake, alignment of corrective actions as well as any related intake and closure requirements

• Communicate the pipeline of engagements, issues and any related requirements to ensure that internal and external timelines are met

• Collaborate with Operations partners on control design, implementation and monitoring

• Ensure appropriate connectivity, linkage, and integration with in-region international risk management teams

• Partner with business control managers and the business to maintain the business process inventory

• Conduct risk assessments to evaluate the adequacy and effectiveness of policies, procedures, processes, systems, technology and internal controls

• Awareness and involvement in regulatory change control, and alignment of related controls

• Contribute to governance routines and management reporting leveraging RCSA data

• Partner with business control managers to ensure that the RCSA and related risk and cont