Staff Accountant

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings. 

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.

Billing Analyst

Paragraph that describes the day to day work of this role; generally this should be 3-7 sentences describing what a day in the life should be like.

As the Billing Analyst, you’ll …

• Prepare and process accurate and timely invoices for clients in compliance with contractual terms and company policies.
• Review billing data to ensure completeness, accuracy, and adherence to established billing guidelines.
• Collaborate with relevant departments to validate service delivery and resolve any billing discrepancies.
• Generate and distribute invoices via Lob’s billing system, ensuring appropriate documentation and supporting records are attached.
• Upload invoices into customer’s portals on a timely basis
• Monitor and track outstanding client payments, ensuring timely collection and reducing overdue balances.
• Perform regular AR reconciliations and aging analysis to maintain up-to-date records.
• Address client inquiries regarding billing issues, payment status, and outstanding balances in a professional and customer-oriented manner.
• Work closely with the collections team to escalate unresolved payment issues and implement collection strategies when necessary.
• Utilize Lob’s accounting system (NetSuite) to its full potential for billing, AR management, and reporting functions.
• Stay up-to-date with system updates and enhancements, ensuring efficient use and adherence to best practices.
• Prepare and present regular reports on billing and AR metrics, analyzing trends and variances to management.
• Assist in the month-end close process, ensuring accurate and timely financial reporting related to billing and AR activities.
• Participate in financial meetings, providing valuable insights and recommendations to optimize billing processes and reduce outstanding AR.
• Continuously identify opportunities to streamline billing and AR processes, implementing efficiency measures to enhance productivity.
  
  

What will you bring to this role…

• Bachelor's degree in Accounting, Finance, or a related field.
• Proven experience (3+ years) as a Billing Analyst or similar role, with a focus on billing and accounts receivable management
• Strong analytical skills with the ability to interpret financial data and generate meaningful reports.
• Excellent communication and interpersonal skills to liaise effectively with clients and internal stakeholders.
• Proficiency in Google Suite and Microsoft Excel is a must
  
  

At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these:

• Prior working knowledge of NetSuite or a comparable ERP system is a plus

Compensation information

(Tier 1) = San Francisco Bay Area

Base Range: $102,500.00 - $112,500.00

(Tier 2) = LA/Orange County/Seattle/NYC Metro Area 

Base Range: $97,375.00 - $106,875.00

(Tier 3) = San Diego

Base Range: $92,250.00 - $101,250.00

(Tier 4) = Colorado 

Base Range: $87,125.00 - $95,625.00

(Tier 5) = Other geographic areas 120+ miles from one of the above mentioned geo’s 

Base Range: $82,000.00 - $90,000.00

 

<#LI-REMOTE #LI-RW1

“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”

We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TX, UT, and WA, unless specified otherwise in the job description above.