Regional Community Manager

Regional Manager - Tax Credit

Who are we?

Wendover Management, LLC is the property management division of Wendover Housing Partners, LLC. We build, finance, and manage multifamily communities for students, families, and seniors. As one of the Southeast’s premier affordable and workforce housing companies, our expansive portfolio of affordable and mixed-income developments demonstrates our continuing ability to create housing opportunities in a variety of economically and socially diverse neighborhoods. Our company is growing rapidly, and we are looking for the best!

What is our Mission?

To create exceptional experiences by building value-driven communities that enrich lives.

What is our Vision?

To create:

• Quality housing for residents
• Meaningful careers for our associates
• Strong partnerships with our service providers
• Communities that consistently deliver exceptional experiences

What do we believe in?

At Wendover, we believe by providing quality, value-driven housing that is well-managed and maintained, we can make a positive impact on the lives of people and the communities we serve.

The position?

We are seeking an outstanding, experienced, professional Regional Manager to join our team to lead a portfolio of affordable, conventional and student communities. This position will be based in Altamonte Springs, Florida.

What are we looking for?

We are looking for a Regional Manager with the ability to conduct themselves in a professional and friendly manner, a proactive self-starter who possesses exceptional multi-tasking and communication skills, both oral and written. The ability to exercise good judgment, prioritize tasks to operate effectively in a fast-paced environment, exhibit a high degree of flexibility, and build strong relationships with all our stakeholders. The ideal candidate for this position will be an advocate for the culture of the company, have the ability to embrace a shared responsibility environment, and work with a diverse team while keeping a strong sense of ownership attitude.

What are my responsibilities as a Wendover Regional Manager?

Team Leadership

• You will recruit and retain a team of service-oriented, business-minded property management professionals consistent with the standards of being the best in the industry

• You will successfully lead and direct the community teams to achieve all goals for their communities
• You will provide training, mentoring, accountability, and frequent feedback to your team
• You will complete reviews of each team member; ensure reviews are accurate, consistent, and effectively communicate team member standing within the organization

Budgeting & Expense Management

• You will be fully accountable for the financial performance of your portfolio.

• You will develop annual financial plans with the assistance of the Managing Director and Property Managers to accurately forecast income, maintenance expenses, and capital improvement needs
• You will monitor performance relative to financial plans using the various weekly, monthly, quarterly, YTD and other available reports
• You will identify areas for process improvement or cost reduction and lead the implementation of these initiatives

Physical Condition of Assets:

• You will oversee physical inspections of all areas of the assets to evaluate their condition relative to health, safety, risk management, asset preservation, customer service, and company standards
• You will adhere to the company’s operating standards
• You will ensure that all Property Managers are focused on the status of their properties on a 90-day forward-looking basis and against weekly and 30-day goals. This includes understanding the importance of limiting exposure, vacancy, and turnover considering market conditions, and the effects of seasonal and other market cycles
• You will conduct regular site visits to ensure that all office and maintenance procedures are being adhered to, including audits of lease and office files, revenue collection procedures, cash and expense control, customer service programs, vendor relations and contracts, service request systems, various local, state, and federal government regulations, make ready standards and preventive maintenance programs.

Resident Customer Service

• You will provide the best customer service to all our stakeholders: residents, vendors, peers,