Manager, Quality Process and Automation - IntelliScript (Remote)

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance clients. We’re a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript’s entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we’ve shown sustained growth that ensures you’ll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.

What this position entails

IntelliScript’s Information Technology team has been a key part of our success and is critical to our future. In this role, you will be responsible for defining our overall quality roadmap, with an emphasis on transitioning from manual to automated testing. You will also be responsible for identifying opportunities for more immediate process improvements that can enhance our testing efficiency and effectiveness. 

Your role will entail mentoring and coaching of our quality assurance engineers, and collaboration across the practice. You will work closely with the development, product, and operations teams to ensure that our quality objectives are aligned with our business goals and customer expectations. You will also be expected to define and implement quality metrics, standards, and best practices, and monitor and report on the quality performance and issues.

What you’ll be doing

• Plan, develop, and execute IntelliScript’s strategic quality and automation road map that aligns with business objectives and customer needs.
• Mentor and support teams implementing test automation, including unit testing, integration testing, and end-to-end testing
• Manage one or more automation engineers while facilitating collaboration across our quality assurance engineers embedded in scrum teams.
• Drive our development teams towards best practices and increased automation
• Manage the search, evaluation and PoC of 3rd party tools that will support the overall test strategy
• Work with the development teams to create standardized documentation and test management procedures
• Be an advocate and expert for quality and testing across the entire software development life cycle

What we need                                                                                         

• 10+ years of experience in automated and manual testing (related degrees / certifications a plus), with strong knowledge of quality assurance methodologies, tools, and best practices.
• Prior experience with leading by influence and mentoring team members
• Experience building and testing in AWS
• Experience elevating the quality practices of software development teams, pertaining to both legacy stack and future modernization
• Experience with full software development lifecycle practices
• Ability to ramp up quickly on both new technologies and existing technologies
• Excellent technical design, problem solving, and debugging skills
• Excellent collaborative skills, with strong written and verbal communication
• Self-motivated team player who can run with a project and is willing to pitch in as needed

What you bring to the table

• Proactive and positive approach to solving problems, and correcting issues 
• Facilitate collaboration among team members 
• Demonstrated “let’s find a way to do it” attitude – no task is too big or too small, always willing to pitch in and help someone else 
• Loves to learn, takes every opportunity they’re given to develop knowledge and skills 
• Able to move projects along in a timeframe 
• Self-driven to assess a need, research the situation, then present a resolution
• Meticulous attention to detail
• Highly skilled at prioritizing multiple concurrent tasks, such as projects in different phases and internal research requests
• Ability to understand an