Technical Sales Support Consultant

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role (Job Summary)

The Technical Sales Consultant serves as a trusted subject matter expert, supporting revenue growth and customer retention by delivering technical expertise and solution‑oriented guidance throughout the sales cycle. This role partners closely with Sales and cross‑functional teams to demonstrate healthcare software solutions, respond to technical sales inquiries, and support proposal development for prospective and existing clients.

The consultant leads product demonstrations, supports RFP/RFI responses, and acts as a product specialist for at least two solutions within the CSI portfolio, including EnterpriseRx. This role plays a key part in helping customers understand how CSI solutions solve real‑world pharmacy and healthcare operational challenges.

What You’ll Do (Responsibilities)

• Deliver engaging, tailored product and solution demonstrations for healthcare software in virtual, onsite, and tradeshow settings.
• Serve as a technical subject matter expert for at least two CSI products, maintaining strong knowledge of features, functionality, and use cases.
• Partner with Sales, Product, Marketing, Implementation, and Sales Operations to design and recommend customer‑focused solutions.
• Respond to Requests for Proposal (RFP), Requests for Information (RFI), and technical assessments with accurate, timely, and compelling content.
• Provide technical input to sales proposals, presentations, and customer discussions to support new business acquisition and retention.
• Represent CSI at conferences, industry events, and trade shows as a product and solution expert.
• Maintain awareness of competitor offerings, healthcare technology trends, and evolving customer needs.
• Support commercialization of new products and process improvements by providing field‑based feedback and insights.

Basic Requirements

• Bachelor’s degree or equivalent professional experience
• Typically requires 4+ years of relevant experience in healthcare, healthcare technology, pharmacy operations, or technical sales support

Preferred Skills / Experience

• Experience supporting sales teams in a technical presales, solutions consulting, or sales engineering role
• Healthcare software or pharmacy systems experience (EnterpriseRx strongly preferred)
• Pharmacy operations or healthcare workflows knowledge
• Experience responding to RFPs, RFIs, and technical assessments
• CRM experience (Salesforce or similar)
• Strong written and verbal communication skills, including executive‑level presentations
• Working knowledge of Microsoft tools, including Microsoft Copilot
• Familiarity with AI tools used in business or healthcare settings
• Experience presenting at conferences or industry events

Travel, In‑Office & Physical Requirements

• Work Environment:
  • Hybrid (Dallas‑based) or fully remote within the continental U.S. (near a major airport preferred)
• Travel:
  • Up to 30% travel for customer meetings, conferences, and industry events
• Schedule:
  • Flexible hours; occasional evenings or weekends for travel and events
• Physical Requirements:
  • Predominantly computer‑based work
  • Ability to transport and set up demonstration equipment (up to 20 lbs)

This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work‑from‑home model.  If located in DFW area, the selected candidate may be expected to work on‑site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worke