Clerical Assistant

Overview

Nurse Case Management AssistantHourly, Remote Position in Carson City, NVMonday – Friday | 8:00 AM – 4:30 PM | $20 - $23 per hour

 

About the Role

The Nurse Case Management Assistant provides essential clerical and administrative support to the Nurse Case Management team. This role is vital to ensuring timely and accurate management of claims and communication between nurses, adjusters, supervisors, and medical providers.

 

What Makes You Successful

To excel in this role, you should have strong attention to detail, effective communication skills, and a proactive approach to managing multiple priorities. Your ability to work collaboratively with diverse stakeholders will ensure success in supporting the Nurse Case Management team.

 

Responsibilities

Key Responsibilities

• Maintain and organize case files, update referral information, and ensure documentation is accurate and timely.
• Coordinate claimant referrals for office visits, tests, treatments, and other medical services under supervision.
• Arrange and coordinate independent medical exams as needed.
• Request and manage medical records from providers to assist with claims processing.
• Prepare claim files and handle setup instructions as requested.
• Communicate effectively with clients, claimants, and medical providers via phone and email.
• Summarize correspondence and medical records in claim log notes and ensure files are updated appropriately.
• Review and maintain personal diaries in the claim system.
• Provide clerical and technical claims support and serve as backup for adjusters when needed.
• Maintain compliance with corporate claim standards and HIPAA guidelines.

Qualifications

What You Bring

• Required:

  • High School Diploma or equivalent.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
  • Strong interpersonal skills with the ability to build professional relationships.
  • Exceptional organizational skills and the ability to shift between tasks frequently.
• Preferred:
• • Experience in workers’ compensation claims or a related field.
  • Knowledge of medical terminology.

Disclaimer: The posted salary range for this position reflects the anticipated base pay for this role. Actual pay is determined based on factors such as qualifications, skills, relevant experience, internal equity, and location. Additional compensation may include discretionary bonuses, benefits, or other forms of compensation, depending on the role. The salary range provided is in compliance with state and local requirements and is intended to offer transparency to applicants. We encourage open discussions with our hiring team regarding any questions you may have about compensation and benefits for this position.

 

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.  CCMSI conducts background checks in accordance with applicable federal, state, and local laws.

 

At CCMSI, we seek the brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are driven by a common purpose: delivering exceptional service to our clients. As an Employee-Owned Company, we value our employees through structured career development, recognizing individual and team efforts, and fostering a positive work environment. Certified as a Great Place to Work, our employee satisfaction ranks in the 95th percentile.

Why Join CCMSI?

• Culture: Our core values emphasize integrity, passion, and enthusiasm, fostering a collaborative and respectful work environment.
• Career Development: Robust training programs and opportunities for advancement.
• Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and comprehensive benefits, including medical, dental, vision, life insurance, 401K, and ESOP.
• Work Environment: A supportive setting with manageable workloads and resources to excel in your role.

 

Core Values & Principles:

Employees are expected to uphold CCMSI’s Core Values and Principles, which include performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for