Document Review Associate

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a motivated Document Review Associate 3 to join Document Custody our team. In this role, you will be responsible for perform routine clerical tasks which includes deconstructing, uploading and reconstructing documents. The ideal candidate will demonstrate adaptability, organizational, time management abilities, and a positive team approach to problem-solving.

Schedule & Work Environment

• Operations hours are from 7:00am-5:30pm Central Time.

• This position is onsite 5 days a week.

Key Responsibilities

• Perform document preparation, including removing staples and inserting separator sheets.

• Image documents and upload them to TTA (Tuckson Total Agility) for automated processing.

• Extract information from scanned documents and link it to MB Trust systems.

• Reconstruct physical files post-processing and return them to the vault.

• Conduct virtual document reviews through TTA, matching scanned content against checklists.

• Serve as the only team performing this review function virtually, ensuring accuracy and efficiency.

• perform other duties as assigned.

What We’re Looking For

• Dependable and punctual with a strong work ethic

• Comfortable with a dynamic schedule and shifting responsibilities

• Positive attitude and a team-first mindset

• Willingness to learn and take on new tasks and challenges

What’s in It for You

• Join a team that values reliability, accuracy, and professionalism

• Gain hands-on experience across multiple tasks and build valuable operational skills

• Work alongside supportive and motivated colleagues

• Enjoy a physically engaging role that keeps you active

Basic Qualifications

• High school diploma or equivalent
  One to three years of related experience

• Ability to push, pull, and/or lift 20-30lbs; sit and/or stand for long periods; able to bend or squat; willingness to climb step ladders up to 10 feet high

Preferred Skills/Experience

• Thorough knowledge of computer applications and/or equipment used in the assigned area

• Strong customer relations skills

• Effective collaboration and teamwork

• Excellent verbal and written communication skills

• Well-developed problem-solving and escalation abilities

• Demonstrated leadership skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

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