Financial Crimes Program Manager

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

We are looking for a Financial Crimes Program Manager to join Block and support the continued build-out of our Cash App Financial Crimes Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.

This is a full time remote role in the US. You will report to the Financial Crimes Program Management Lead.

Qualifications

You Will

• You will identify and evaluate BSA/AML transaction monitoring and suspicious activity reporting requirements for new and existing products or features.

• You will collaborate with compliance technology, operations, analytics,  and other important partners to ensure our program complies with all applicable laws and regulations across jurisdictions.

• You will demonstrate excellent regulatory, process and systems design, communication, and data analytics skills.

• You will evaluate current operational processes to ensure compliance with applicable laws, regulations and industry best practices.

• You will build tactical and scalable solutions for operational teams to manage compliance tasks and risks.

• You will collaborate with technology teams to roll out enhancements to systems and tools that facilitate operational efficiencies and meet regulatory requirements, including for internal/external referral intake.

• You will make recommendations for and help build process improvements and procedure updates across the Financial Crimes teams.

• You will draft and maintain relevant documentation and content for changes to the program according to regulatory updates, new products, and overall Compliance team policies.

• You will communicate the progress of and oversee the end-to-end implementation of each operational change to leadership and partners.

• You will stay informed of regulatory developments, industry trends and Block roadmaps to guide decisions.

• Support the buildout and ongoing development of an internal/external referral program.

• Work with multiple teams to develop reporting on referral metrics to monitor referral volumes and analyze for new trends/patterns, and produce monthly metrics and explainers for presentation at different forums.

• Assess the impact on referrals when new potential inputs are introduced to understand potential downstream impacts to Financial Crimes.

You have:

• 5-8 years as a Program Manager with direct experience in BSA/AML

compliance and operations.

• Analytical and metrics-driven approach to create substantiated solutions.

• Knowledge in BSA/AML regulations, risks and typologies.

• Anticipate problems, and develop complete solutions to problems.

• You work well with other teams and those at different levels of seniority.

• Motivate partners around a common goal from creation to execution.

Even Better:

• Relevant industry certifications (CAMS, CFE, CFCS, or CRCM).

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD 111,