Hotel Food & Beverage Manager - LEGOLAND California Resort
AramarkAbout the role
Job Description
The Hotel Food & Beverage Manager, LEGOLAND California Resort, oversees and coordinates the overall efforts of the Hotel Assistant Managers and their teams.
- Primary responsibility will be to inspire and lead the food and beverage team in delivering the best possible guest experience at LEGOLAND Carlifornia Resort
- Responsible for operational effectiveness, staff development and cost controls for the department.
- Responsibilities will encompass planning, budgeting, staffing, guest services, operations, food safety, and employee oversight.
Compensation Data
COMPENSATION: The Salaried rate for this position is $71,500.00 to $74,500.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Food Service Operations
- Involved in, and actively contributes in heading up strategic planning for the department.
- Manage the operational effectiveness of the department.
- Implements and enhances high level of service, quality, and sanitation standards within all facilities.
- Ensures that all guests are served in an efficient and friendly manner.
- Spends time daily in each facility to provide feedback for improving operations.
- Communicates daily operational and financial objectives to the staff on a daily basis
Responsible for motivating, training, cross-training and developing the Assistant Manager team. - Gives input and decides on promotions and transfers.
- Provides positive and corrective feedback to all staff to improve performance and KPI’s.
Operational Support
Responsible for reaching all budgeted targets for the department. - Monitors labor hours and ensures that payroll reports are accurate.
- Responsible for overseeing and managing food cost.
- Monitors handling of money and inventory by team leaders and Model Citizens (MC's) and investigates any issues.
- Utilizes guest forecasts to adjust operations, ensuring a good experience for guests at any given attendance level.
Human Resources
Implements and enforces all company and divisional policies and procedures. - Gives input and administers progressive exemplary and disciplinary action for performance and policy regulations.
- Develops and administers yearly personal development plans for their staff.
- Knowledgable on corrective action process and employee relations basics.
Financial Operation
Responsible for maximizing revenue and per capita spending goals for the department. - Monitors cost controls in the areas of labor, food costs, other direct expenses, and safety liability, keeping within budget.
- Provides input for annual budget on a yearly basis.
Safety and Sanitation
Ensures that all MC’s are trained and execute proper safety and sanitation requirements at all times. - Oversees that all staff are knowledgeable and follow required company, division, OSHA, Environmental Health Department, and HACCP guidelines.
- Partners with culinary leadership to conduct regular food safety audits.
- Responsible for the initiating and follow-up of all maintenance and sanitation issues to ensure all facilities are maintained in and excellent and presentable working condition.
Divisional and Park Support
May be scheduled as MOD or Park Duty Director on a rotational basis to ensure optimum divisional performance for the guests. - Also acts as a contact for concerns regarding guests, operations, food sup
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