Planix Projects - Operations Manager

This is a remote position.

? Operations & Proposals Manager (AI-Driven | Remote | Full-Time)

? 100% Remote | ⏰ Morning Shift | ? 11 AUD/hour

We’re looking for a sharp, systems-driven professional who thrives on structure, efficiency, and innovation. This is not your typical admin or marketing role—this is for someone who wants to own how a business operates from the inside out .

If you’re highly organized, tech-savvy, and excited about using AI to scale processes, you’ll fit right in.

What You’ll Own

You will be the backbone of the business operations—designing, optimizing, and running the systems that keep everything moving smoothly.

? Operations & Systems

• Own and continuously improve business systems, SOPs, and workflows
• Establish a strong daily/weekly operating rhythm across teams
• Drive efficiency across estimating, delivery, finance, and client management

? Bids & Proposals

• Lead the full proposal lifecycle—from qualification to submission and review
• Prepare capability statements, pricing inputs, and high-quality proposals
• Maintain and build a strong proposal/content library (case studies, CVs, templates)

? Marketing Operations

• Manage website updates, LinkedIn, and content calendar
• Oversee EDM campaigns and marketing collateral
• Track and report on pipeline and marketing performance

⚙️ Tech & Automation

• Set up and manage tools: CRM, project management, e-sign, reporting dashboards
• Champion an AI-first approach using tools like ChatGPT and Claude
• Build workflows for proposal drafting, research, QA, and knowledge management

? Data & Reporting

• Build dashboards using tools like Power BI, Looker, or CRMs like Pipedrive
• Track key metrics: pipeline, win rate, utilization, and margins

? KPIs You’ll Drive

• Bid win rate
• Proposal turnaround time
• % of processes documented and automated
• Marketing-qualified leads (MQLs)
• Operating margin improvement

✠What We’re Looking For

• Strong experience in operations, proposals, marketing ops, or similar roles
• Highly systems-oriented—loves building structure and improving workflows
• Tech-savvy and confident in learning new too