Employee Benefits Account Manager II

Description

 Are you a detail-oriented individual who thrives in a stable and supportive work environment?

Explore an opportunity with us where your achievements are celebrated, and your professional growth is fostered in a steadfast and stable setting. Are you ready to embark on a rewarding career journey?

What is Houchens Insurance Group?

We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:

1. Clients

2. Co-owners

3. Communities

By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all.

What you will receive…

· Opportunity to collaborate within a production team model to ensure efficient operations and optimal output.

• Variable compensation with stability and unlimited      growth based on your performance.\

· Long-term career with substantial development and advancement opportunities.

• Ownership in the company in the form of stock via the      Houchens Industries ESOP, the largest 100% owned company in the      world.  
• Comprehensive medical, dental, and vision plans and      many more supplemental benefits.
• Work-life balance

· Plus, much more!

To learn more about Houchens Insurance Group, visit us on LinkedIn.

 80% Client/Policy Services 

  - Provides daily service to and builds relationships with clients by managing phone calls and emails in a timely manner and attending meetings.  

 - Maintaining direct communication and building relationships with insureds. 

-Obtaining updated underwriting information from clients when necessary. -

 Reviewing policies and entering information in a database system.

- Performing open enrollment meetings and assisting clients in enrollment paperwork for employees. 

-Maintaining agency management database with current information and ordering corrections as necessary. 

-Maintaining conductive relationship with insurance carriers. 

-Maintaining Producer, Director of Account Services and Service Manager confidence in job knowledge, judgment calls, and awareness of current industry trends and developments. 

-Maintaining compliance with all Employee Benefit service standards and procedures. 

-Servicing of assigned accounts with minimal Producer/Service Manager direction. 

-Handling complex policy issues and finding resolution with minimal Producer/Service Manager involvement. 

-Coordinating with Technology and Benefits Department to support client enrollment needs when applicable. 

-Prepare ERISA wrap Documents. 

-Working with the Marketing Department and clients for the purpose of gathering marketing data. 

-Seeking opportunities for potential up selling of accounts. Coordinating with Renewal Marketer when applicable. 

10% Teamwork  

 -Works together with team and with other departments, such as Marketing, Accounting, Compliance, etc.; this includes conferencing with Producer to discuss execution of strategies.

 -Assists in training new team members. Volunteers to back up and/or assist others as needed.

- Manages PTO to work with departmental needs. 

-Special projects as requested by Manager. 

10% Determination   

- Displays commitment and initiative to meet department and agency education goals as set forth in the organizations education program.

 Supervisory Responsibilities   

-Directly supervises 1-2 Account Manager Assistants.

- Responsibilities include assigning, and directing work to Assistants.

- Displays commitment and initiative to meet department and agency education goals as set forth in the organizations education program. 

Requirements

  Attention to Detail - Level 3 Definition: Working in a conscientious, consistent, and thorough manner.

Level summary: Monitors and verifies the work of others for accuracy and completeness. Identifies multiple sources and approaches to ensure details are addressed. 

-Reviews the work of others for accuracy and thoroughness. 

-Follows up to ensure tasks are completed, and commitments are met by others. 

-Verifies that work has been done according to procedures and standards.

- Fostering Communication