Customer Experience and Sales Representative

** WORK/LIFE BALANCE!**
** FAMILY COMPANY**
**VETERAN OWNED** 

We are looking for an awesome person to join our team part time! Awesome hours are 10 am to 4:30 pm. We would love someone local to Brighton and the surrounding areas. 

This position is perfect for a stay at home parent with kids in school, someone who is retired from one career, someone who wants to get out of the house, earn income, and still take care of the kids and the other things you need to in life. Work-life balance is so important! Enjoy a flexible schedule, a good work environment, an easy commute, and helping grow a family business while having fun and engaging with people. 

Help with multiple businesses and new opportunities. Knowledge of the home maintenance and improvement industry a plus! Knowledge and desire to be involved in flipping real estate a plus! Integrity, good communication, and excellent customer service skills a must! 

** POSITION IS IN OUR OFFICE IN BRIGHTON **

For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As a Part-time Customer Experience and Sales Representative, you are a key member of the team and represent Mr. Handyman on customer calls. You are responsible for handling service requests and customer feedback. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are the heart of the operation and the coordinator of service. 

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

• Receive incoming calls in a professional and courteous manner
• Return customer calls, respond to customer complaints, and resolve issues
• Schedule services and dispatch technicians
• Perform marketing functions to sell additional work and earn business
• Perform administrative functions including data entry, payment processing, and supply inventory
• Perform other duties as needed which may include cross-training in related positions

Job Requirements:

* WORK WILL BE IN OUR OFFICE IN BRIGHTON; REMOTE POSITIONS NOT AVAILABLE*

• Customer service experience
• Sales experience 
• Home improvement industry experience preferred
• Strong written and verbal communication skills  
• Computer literate, with working knowledge of word processing, business software and spreadsheet applications
• Detail-oriented with strong data entry skills
• Team player who can work independently

We are a small, family owned company. Each member of our team is vital and cared for. Join us today! 

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Compensation: $19.00 - $22.00 per hour

For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.

 

 

Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor