Retail Merchandising Supervisor

Job Description

Retail Merchandising Supervisor 

The role of the Retail Merchandising Supervisor (RMS) is the accountability for the hiring, training/coaching and monitoring the hourly merchandising staff to achieve world class retail effectiveness while optimizing cost efficiencies. Individuals will need to ensure all in-store activities are properly executed to support the merchandising plan. The Retail Merchandising Supervisor will have an assigned geography and Sales Service Representatives who are scheduled to perform in-store activities (merchandising, display building, backroom management, etc.)

The Retail Merchandising Supervisor will oversee these individuals and aid in developing their capabilities.

A successful Retail Merchandising Supervisor should have sound understanding and be well suited to assume the responsibilities of the role by excelling in the following skills:

· Actively participate in the interview process of new hires via in-person or video conferencing of prospective candidates.

· Manage the selection process for all new hires to the Sales Service Representative (SSR’s) position.

· Ensures newly hired SSRs participate in a standard on-boarding/orientation process and all appropriate training programs within the prescribed timelines.

· Responsible for on-the-job coaching as well as providing continuous learning and development for SSRs.

· Utilizes the Performance Management process to assist in correcting substandard work practices by direct reports.

· Communicate Sales team/area priorities and help SSRs prioritize time and efficient work standards.

· Ensure all merchandising activities are properly executed at store level to support merchandising game plan.

· Responsible for annual performance appraisals for all direct reports.

· Approves all requests for leave in a timely manner and communicates to impacted employee.

· Has a general understanding of employee benefits for both full time and part time eligibility.

· Works in a collaborative environment with District Managers to ensure merchandising standards are adhered to.

Key Competencies:

· Conflict Management: Ability to identify and manage areas of conflict, defusing situations of conflict and creating an acceptable resolution.

· Confronting Direct Reports: Open and candid feedback to aid in identifying areas of skill development and overall performance opportunities of direct reports.

· Customer Focus: Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business success.

· Developing Direct Reports and Others: Excel at encouraging individual development by incorporating Praise, Question, Polish into daily coaching routine. Seek out opportunities to mentor others in their development.

· Managing Diversity: Awareness of both the qualitative and quantitate aspects of a diverse group of direct reports. Strive to bring out the best in all employees.

· Informing: Skilled in communicating with a broad range of Mondelez employees and store personnel.

· Listening: Strive to gain a complete understanding prior to rendering decisions. Ensure there is a balance in this competency by providing input to others.

· Motivating Others: Incorporate varied methodologies to inspire direct reports to produce beyond their capabilities.

· Planning: Develop strategies that address key organizational initiatives while balancing the need to operate in a coat efficient environment.

· Sizing Up People: Taking the time to understand the whole employee and not just their performance. Asking the right questions to gain a complete perspective.

· Building Effective Teams: Incorporate coaching techniques and motivational skills to develop a sense of team versus individuals.

What can you expect from us? 

• The base salary range for this position is $61,200 to $84,225; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results and eligibility to participate in our long-term incentive program.  

• In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits h