Patient Advocate III

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation ALD

Position Overview:

Responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments, and obtaining preauthorization for all services. Works closely with department staff, physicians and practice staff to facilitate timely start and continuity of services. Works in conjunction with managed care and coding departments to maintain accuracy in clinical and billing information.

*Onsite presence is required for training and occasionally as dictated by operational needs. This position will be staffed equally between the Fremont and Dublin infusion sites.*

Job Description:

EDUCATION:
HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Knowledge of chemotherapy medications and regimens and other costly injectable medications.
• Familiarity of medical terminology/anatomy.
• Verbal and written communication skills for regular contact with physicians, employees, patients and insurance personnel.
• Basic high school math aptitude.
• Organizational skills.
• Ability to work with others in a flexible, cooperative manner.
• Computer data entry skills to enter patient and authorization information.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $38.20 to $47.75 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.