Senior Strategic Account Manager

About ITT:

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion. 

• Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets. 
• Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts. 
• Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

Position Summary

The Senior Strategic Account Manager will be responsible for managing and expanding a well-established portfolio of Aerospace and Defense accounts, for valves, actuators, switches and environmental control system products with a focus on increased customer satisfaction, growth of legacy business and development of new business through established or new accounts.  The market is for Aerospace and Defense customers in North America with primary responsibility and focus on the aircraft market.  The position is located in Valencia, California.

Essential Responsibilities

• Make frequent direct sales calls and visits to drive growth, retention and profitability, and optimize market penetration.
• Manage established accounts, negotiate pricing, and provide service and contractual support.
• Manage personal sales Pipeline for new business capture.
• Organizes and manages sound proposal preparation, pricing establishment and quotation activities.
• Work with the organization on pricing strategies to optimize profitability.
• Understand cost and market price to form sound business case.
• Familiarity with TINA requirements and possess the ability to negotiate and defend profit.
• Engage with Design Engineering and Product/Program Management to coordinate new product development activities with customers.
• Assist with the annual Sales and Operations Plan to support business growth objectives and strategic plan.
• Prepare order and sales forecast for Op plan as required.
• Remain cognizant of all pertinent competitive activities worldwide, including technical developments and market share data.
• Gain competitive product/pricing strategies and information.
• Recommend, investigate and document new product opportunities.
• Produce effective logistics and time planning of sales activities, travel planning, and prioritizing.
• Produce effective verbal and written communication for activities and sales reports, customer correspondence, etc.
• Forge effective communication and working relationships with Engineering, Operation, Finance to manage and grow customer base.
• Forge effective communication and working relationships with Inside Sales Representatives and Inside Sales Supervisor necessary to manage and grow the customer base.
• Direct, coordinate and expedite factory resources necessary to meet customer requirements.
• Assist with advertising and sales promotion programs.
• Assist and Participate Aerospace Controls trade shows and other industry activities.
• Effectively utilize MRP System as well as basic understanding of business software programs (Microsoft Excel, Word, Power Point, etc.)

Key Performance Metrics:

• Booking f