Business Systems Analyst, Financials (Analyst/Programmer, Foundation)

Are you ready to dive into a collaborative role that blends technical analysis with problem-solving in higher education? San Diego State University is seeking a highly motivated Business Systems Analyst to join our team. You’ll have the chance to work closely with campus stakeholders to support and enhance the my.SDSU PeopleSoft Campus Solutions system, particularly focusing on financial aid and student financials. This is your opportunity to impact the experience of students, staff, and employees by ensuring smooth operations and solving complex system issues.

Key Responsibilities:

• Technical Support & Troubleshooting: Assist in the operational support of the my.SDSU student information system, with a focus on financial aid and student financial modules.
• Data & Technical Analysis: Aid in the analysis of system configurations, data queries and equation engine, and ensure accurate data processing within and across systems.
• Problem Solving & Issue Resolution: Collaborate with cross-functional units to diagnose and resolve issues related to system errors, unexpected outcomes, and failed jobs.
• Automation & Reporting: Set up automated processes for file staging and data transfer, support local reporting needs, and ensure accuracy in data output.
• System Enhancements & Collaboration: Partner with campus operational units to assess needs, develop solutions, and implement technical enhancements to improve system performance and user experience.
• User Support: Serve as an additional resource to support campus users, offering timely responses to inquiries and issues related to my.SDSU and other related systems.

If you’re a problem solver with a passion for technology and education, and you're looking to make a difference in the way student systems operate at a top university, we’d love to hear from you!

Apply now and become a vital part of the SDSU Information Technology Division!

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:30 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is approved for partial telecommuting with onsite work in San Diego.

Department Summary

The SDSU OneIT Community is vital to the university’s success by delivering core technology services across our campuses, colleges, administrative areas, and auxiliary units. Our mission is to support innovation in teaching, research, and service by strategically developing infrastructure, responsibly managing IT assets, actively engaging with our community, and fostering collaboration. Guided by our Chief Information Officer / Vice President for Information Technology, we uphold SDSU’s commitment to learning, discovery, and engagement, with our core values—service, collaboration, respect, integrity, innovation, and professionalism—permeating every aspect of our work.

The ERP Systems unit within the Information Technology Division leads and supports critical enterprise-level transactional systems for the university. These systems include my.SDSU (PeopleSoft) Campus Solutions, PeopleSoft HCM, Oracle E-Business Suite for financials, Hyland OnBase Imaging and Workflow, and other related systems. Our team handles database administration, analysis and development, application system administration, and application security.

For more information regarding the IT Division, click here.

Education and Experience

To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques

Key Qualifications

• 1+ years of ERP application support and providing deliverables in higher education or other regulated industries.
• General knowledge of user support and the development of workflows and key progress indicators of efficiency of support.
• System analysis and hands-on project experi