Manager, Benefits

Job Description

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.

The Manager, Benefits will act as a subject matter expert in health/welfare, assisting our Senior Manager, Benefits and team with US based benefits program administration including, but not limited to, medical, pharmacy, dental, vision, flex spending accounts, health savings accounts, life, disability, voluntary plans, retirement plans, employee wellbeing, emergency back-up care, leave of absence and worker’s compensation. The Manager, Benefits will also provide support in compliance related reporting and other annual requirements. This position can be based in any of our US Offices and reports to the Senior Manager, Benefits.

Responsibilities include, but are not limited to:

• Respond and provide guidance to employee’s benefit inquires
• Work closely with the Senior Manager, Benefits to administer the US retirement benefit plans; including 401k, profit sharing, and HSA, ensuring that the programs are current, competitive and in compliance with government regulations. In addition, will assist with administering the firm’s frozen pension program
• Oversee daily benefits processes providing additional support to the benefit coordinator and specialist as needed
• Execute vendor and plan decisions under the guidance of the Senior Manager, Benefits
• Act as a liaison between employees and insurance carriers or third party administrators to address and resolve complex employee inquiries about benefits/claims issues
• Act as main point of contact for partners and retirees
• Manage all enrollments, changes and terminations for processing in additional to annual open enrollments
• Co-manage all aspects of annual renewals with the Senior Manager, Benefits
• Design and distribute materials related to the open enrollment process
• Provide billing reconciliation breakdowns and ensure invoices are current and accurate
• Work closely with payroll to ensure accurate and timely benefits deductions
• Track benefits usage, claims, and costs for internal reporting analysis
• Support the Senior Manager, Benefits on strategic initiatives as needed
• Educate employees on benefits offerings and changes and mentor or train team on benefit related processes and tasks
• Ensure vendor services are executed according to contract terms outlined by the Senior Manager, Benefits
• Partner with the Benefit Specialist to administer leave programs including: STD, LTD, FMLA, parental and personal
• Conduct benefits orientation for all new hires including partners, non-partner lawyers and administrative staff
• Administer COBRA with third party vendor and ensure the participation reports are accurate
• Administer the firm’s worker’s compensation process
• Partner with the Benefits Coordinator to manage the Flex Spending and Dependent Care enrollment progress
• Assist with the preparation and distribution of Medicare Part D notices
• Ensure benefits programs adhere to applicable laws and company policies as advised by Senior Manager, Benefits
• Oversee maintenance of employee benefits files, beneficiary forms and the benefits database
• Complete OSHA survey(s) required by law to be filed with state and federal regulations
• Partner with the HRIS team to update and maintain benefit configurations within Workday
• Oversee, mentor and train/develop Benefit Specialist and Benefit Coordinator under the guidance of the Senior Manager, Benefits
• Assists with HR initiatives and special projects

Other duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications and experience:

• Bachelor’s degree preferred
• 5+ years of management experience
• 5+ years of experience managing self-insured health and welfare programs
• Background working with complex benefit plans with a minimum of 7 years of benefits experience
• Flexibility in adapting and responding to changing situations and responding to employee issues with a sense o