Senior Manager – Workday Timekeeping

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Imagine yourself as part of Visa’s People Systems Strategy, Transformation and Innovation organization, a team that is responsible for driving the transformation towards world class workforce and partner experiences across the People Systems landscape.  

As Senior Manager Timekeeping, you will be responsible for configuring and maintaining the systems and applications that support payroll, time and absence management across a global organization. You will work closely with HR, IT, vendors, and other stakeholders to ensure the systems are functioning properly, accurately, and securely.  You will showcase your experience by championing enhancements and providing creative solutions to promote efficiency, effectiveness, and new thinking in People business partnership and support.

• Analyze, design, configure, test, implement, and maintain the systems and applications that support mobility and total rewards programs and processes, such as compensation, benefits, and absence.

• Create and maintain the systems and applications documentation, such as user guides, manuals, reports, and workflows.

• Coordinate with internal and external HR subject matter experts to define requirements and determine recommended solutions to gain approval and execute on project/Data change deliverables.

• Manage relationships with HR stakeholders to proactively identify and address issues and provide timely support.

• Model exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users

• Seek and identify continuous improvement opportunities and participates in new release feature and functionality reviews to provide ongoing technical guidance and support.

• Perform unit and quality assurance testing including test case preparation, test execution and test results documentation, contribute to test strategies.

• Develop and enhance working knowledge through training, independent research and experimentation to become a subject matter expert (SME) for at least one distinct business process and application.

• Conduct root cause analysis of problems and apply business knowledge and practical experience to recommend system and product enhancements.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications:

•  8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
•  4+ years’ experience with Workday absence management, time tracking and Security configurations.
• 4+ years’ experience with payroll integrations such as ADP
• Experience with Workday EIBs, calculated fields, advanced custom reports, and dashboards
• Exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users
• Active listener, customer focused, relationship builder, team player
• Strong follow-through, ability to drive to closure and resolution of complex system issues
• Excellent analytical, problem-solving, and troubleshooting skills, with attention to detail and accuracy.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telep