Senior Manager of Facilities - Education

Summary 

Coordinates and directs the design, planning, construction, maintenance, alteration and service of equipment, machinery, buildings, and other facilities by performing the following duties personally or through subordinate supervisors.

LOCATION: CHARLOTTE, NC 

Essential Duties and Responsibilities 

Include the following. Other duties may be assigned.

• Inspects plant, custodial and landscape conditions and evaluates service effectiveness.
• Directs both ABM and Central Piedmont Community College staffs in the proper execution of support services for the facility(s) assigned
• Analyzes sites’ MEP systems, computer network wiring, lighting, and other factors and develops Preventive Service Methods
• Manages operating budgets up to $13,000,000 both for ABM Services (P&L) and operational / capital funds as assigned by client
• Works with client to develop long range plans, conceptual designs, and capital outlay requirements and documentation for facilities capital improvement / deferred maintenance projects including assistance in cost estimates, bid sheets, layouts, and contracts for construction and acquisitions.
• Performs QA (SITE) and service program audits to support ABM methods development towards service excellence.
• Formulates and coordinates program specifications, requirements for specialized service proposals and contracts, and associated documents.
• Acts as liaison to public utility, environmental, and energy agencies and works with Campus Health, Safety and Security Department to ensure and protect the wellbeing of faculty, staff and students.
• Inspects construction and installation progress to ensure conformance to established specifications.
• Ensures compliance with contract specifications associated with ABM contract and with others related to campus services under ABM oversight.
• Collaborates to coordinate building space allocation, layout, and communication services.
• Oversees and directs maintenance, grounds and custodial personnel and workers engaged in campus / site services, equipment installation, facilities equipment repair, and preventive maintenance.

Supervisory Responsibilities                                                      

• Manages up to an estimated total of 100+ employees engaged in: 
• Plant Maintenance & Operations                  
• Custodial and Janitorial Services 
• Grounds, Landscape & Arboreal Care          

 

Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with ABM’s and the client’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Competencies                                                  

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.<