Legal Operations Associate

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

  

Legal Operations Associate

Location: Bastrop, TX, San Jose, CA, New York, NY, Singapore, London

Base Salary Range: $75,000-$90,000

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Company Description

X’s Safety team is responsible for helping our users successfully and safely use our platform. This includes investigating issues that may cause harm to our users or pose risk to X, such as combating spam and fraud, and providing support to our customers. We innovate, experiment, and move at a fast pace and are committed to being a learning organization with a growth mindset, which means we are always looking for ways to improve our policies, our detection and enforcement, and ourselves.

As one of the team’s under the Safety Department of X, the Legal Operations team works to safeguard the user’s voice in balance with manageable risk through policy enforcement that promotes trust in X. Areas of focus include privacy and intellectual property rights, government and law enforcement requests, and user/attorney reports under local law.

We are seeking a detail-oriented, flexible, and proactive person, with a gift for prioritizing multiple tasks in a high-demand environment! If you fit this description, you should join one of the global offices of the Legal Operations team!

What You’ll Do:

X Legal Operations seeks a goal-oriented, focused person to join our team and help keep our legal  operations organized and on track. You will focus on content removal and/or information requests from all around the world.  If you’re detail-oriented, dedicated, analytical, and have a knack for managing multiple tasks efficiently, apply today

• You will handle global content removal and/or user information requests, including document intake and processing. 

• You will be responsible for supporting your team in making sure requests are processed and tracked in an accurate, efficient, and timely manner.

• You will help to create global programs and projects that will enable X to meet continuous worldwide social media regulatory obligations and laws.

• You will work with product, policy, engineering, vendor teams to help develop and enforce new country policies, training curriculum, and quality assurance programs.

• You will be a subject matter expert in your respective area of focus and may find yourself being one of a few people with the knowledge and experience in your speciality. 

• You will work closely with Legal Operations team members in the United States, Europe and Singapore on prioritizing requests and ensuring consistency in the team’s operations. 

• You will continually improve processes for efficiency and consistency.

• You will join on an on-call rotation, working closely with other members of Legal Operations to provide timely responses to emergency requests from all over the world.

• You may represent X in witness testimony or other external engagements.

Who You Are:

• You have: 

  • Experience processing requests for content removal, user information, legal documents, or other relevant background experience in law or Safety.

  • A collaborative and optimistic mindset.

  • A willingness to learn, question the status quo, and be comfortable both on a team and independently.

  • Have a sense of humor with a work hard play hard mentality.

  • Impeccable follow up and communication skills.

• You are: 

  • At ease with providing clear and concise responses to time-sensitive requests.

  • An excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams.

  • Flexible and can adjust accordingly to ensure team efficiency and deliverables are met.

  • Capable of spotting anomalies or unusual patterns in requests