Senior Solar Troubleshooting Support Technician

Requisition ID:  78613 

 

NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.

 

Position Specific Description

NextEra Energy’s Power Generation Division is looking for a Senior Solar Remote Troubleshooting Support Technician that provides real time technical support of NextEra’s solar sites across the US and Canada. This position is located in Palm Beach Gardens, FL.
 
Executes all critical renewable operations support processes at an advanced level, including, but not limited to, troubleshooting equipment that is off-line and can be reset, troubleshooting support for field personnel, control parameter modifications, and collaboration with solar engineering team for configuration management of solar control systems. Ensures control room compliance with all relevant regulatory compliance requirements.  Daily execution of procedures and interpretation of trends and drawings. Requires ability to learn and operate new and existing SCADA systems. Position follows a variable shift to provide real time support for technicians in the field.  Shifts may vary depending on business needs and may require candidate to work nights, weekends, and some holidays. Position also requires occasional overtime.
 
The Senior Solar Troubleshooting Support Technician provides expertise in the resetting of equipment and development of troubleshooting instructions to minimize downtime and support field investigations and repair.
 
Other responsibilities include but may not be limited to:

• Work with engineering and technical services to understand root cause of inverter trips and collaborating on ways to eliminate trips.
• Develop tools and work processes that support the advanced troubleshooting and return to service from central location.
• Effectively communicates significant trends in equipment malfunctions to site and engineering personnel. 

 
Additional Requirements:

• Qualified solar technician with advanced experience using OEM tools for inverter technologies.
• Capable of working independently with high degree of efficiency in remotely troubleshooting inverters
• Minimum 2 years’ experience of field troubleshooting and repairing multiple manufacturer’s inverter models.

 
Desired Qualifications:

• Expert knowledge or familiarity with one or more of the following SCADA Systems:
• Ignition, Wonderware, GE HDM, Power Electronics PowerComms, ABB Drive Composer, SMA Sunny Central, TMEIC Ninja, GE ToolBoxST
• Ability to solve and communicate complex concepts in a way that is simple and easy to understand to a general engineering/management audience
• Proficient in MS Office Suite; Maximo; CEWIS Historian

Job Overview

Employees in this senior-level role support the Renewable Operations Control Center (ROCC), which serves as the monitoring and operations center of NextEra Energy Resource's wind, photovoltaic (PV) solar, and battery energy storage fleet. This position executes all critical ROCC Operations processes, including, but not limited to, plant Start-Up/Shutdown (Curtailment), Daily Work Management (troubleshooting and outage restoration), and Energy Market Communications.

Job Duties & Responsibilities

Under limited supervision:

• Ensures control room compliance with all relevant regulatory compliance requirements
• Executes procedures and interprets trends and drawings daily
• Requires ability to learn and operate new and existing systems
• Communicates major events such as unit outages, environmental events, security events, and others to external entities, executive management, and key support groups effectively
• Follows a 12-hour rotating shift that requires employees to work nights, weekends, and some holidays, as well as occasional overtime
• Meets attendance and storm duty requirements
• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED
• Associate’s or Equivalent Experience
• Experience: 2+ years

Preferred Qualifications

• Bachelor’s - Engineering