Retail Associate

<p><strong>Our Story:</strong></p> <p>Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started.</p> <p>Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time.</p> <p>Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do.</p> <p>If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story.</p> <p><strong>Overview: </strong></p> <p>As a Retail Associate, you’ll be the face of our store — welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Greet customers when entering the retail store with compassion and professionalism. </li> <li>Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase. </li> <li>Completes all sales and job duties per company SOP. </li> <li>Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge. </li> <li>Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. </li> <li>Work with a diverse group of personalities - employees and customers. </li> <li>Possess excellent skills in mathematics. </li> <li>Be extremely organized, efficient, and a good manager of time & resources. </li> <li>Operate cash register, computer-based POS system, and cash drawer. </li> <li>Clean, stock, and organize retail store. </li> <li>Conduct nightly inventory counts of all retail store products. </li> <li>Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.   </li> <li>Work on special projects and assignments designated by management. </li> <li>Other