Salesforce Quality Assurance, Tester

The Senior QA Consultant will lead quality assurance efforts for Salesforce-based solutions supporting complex business and technology initiatives. This role is responsible for developing and executing comprehensive test strategies that ensure applications are reliable, scalable, secure, and aligned with business requirements.

Key responsibilities include:

• Design, develop, and execute functional, integration, regression, system, and user acceptance testing (UAT) activities for Salesforce implementations and enhancements.
• Create detailed test plans, test scenarios, test cases, and test data based on business requirements, technical design documentation, and traceability matrices.
• Validate Salesforce platform functionality across Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
• Test Salesforce configurations, including objects, fields, page layouts, validation rules, flows, process automation, Apex integrations, and Lightning components.
• Validate complex integrations between Salesforce and external systems using APIs, middleware platforms, and data migration processes.
• Identify, document, track, and manage defects through resolution while collaborating closely with developers, business analysts, product owners, and stakeholders.
• Ensure end-to-end business processes function as intended across Salesforce and connected enterprise applications.
• Support Agile development teams by actively participating in sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives.
• Develop and maintain test documentation, requirements traceability matrices, and quality reports.
• Drive continuous improvement of QA processes, testing standards, and release validation procedures.
• Mentor junior QA team members and provide guidance on testing methodologies, tools, and best practices.
• Analyze test results and quality metrics to identify trends, risks, and areas for process improvement.

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience).
• Minimum of FOUR (4) years of professional experience.
• Minimum of THREE (3) years of hands-on experience testing Salesforce applications and platform solutions.
• US Citizenship is contractually required for this role
• Ability to obtain security clearance
• Demonstrated experience creating detailed test strategies, test plans, test scenarios, and test cases from business and technical requirements.
• Strong understanding of Salesforce architecture, data models, security model, workflows, Flow automation, custom objects, and deployment processes.
• Experience testing Salesforce integrations, APIs, and data migration activities.
• Proficiency with Agile/Scrum methodologies and experience working within Agile delivery teams.
• Experience using defect management and test management tools such as Azure DevOps, Jira, TestRail, or similar platforms.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently while partnering effectively with cross-functional business and technical teams.

• Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder certification.
• Experience implementing and maintaining test automation frameworks for Salesforce applications.
• Hands-on experience with automation tools such as Selenium, Provar, Copado Robotic Testing, AccelQ, or similar platforms.
• Experience with DevOps and CI/CD processes in Salesforce environments, including Copado, Gearset, AutoRABIT, or Git-based deployment models.
• Ability to establish QA metrics and reporting frameworks to measure release quality, test coverage, defect trends, automation effectiveness, and production stability.
• Experience leading QA teams and driving quality governance across multiple projects and releases.
• Knowledge of government systems, federal contracting environments, or public sector Salesforce implementations.
• Experience performing test effort estimation, release readiness assessments, and risk-based testing strategies.
• Familiarity with accessibility testing, security testing, and performance testing within Salesforce environments.