Engagement Seasonal Administrative Assistant

Denver Zoo Conservation Alliance is a leader in animal care, wildlife conservation, and education. We are passionate about our commitment to excellence in support of our mission of Inspiring Communities to Save Wildlife for Future Generations. The Conservation Engagement department has an opportunity for a Seasonal Administrative Assistant. In this capacity, the assistant supports our mission by providing administrative, scheduling, and operational support to both the Guest Experience Volunteer Team and seasonal/part‑time Guest Engagement staff during the busiest summer season. Application deadline: April 7, 2026. Please apply through our careers page, under the about section of our web page. www.denverzoo.org

This position works collaboratively with the Guest Engagement Programs team and plays a key role in ensuring smooth, efficient logistical daily communication, resource organization, scheduling and support for volunteers and part‑time staff throughout the summer season.

The Engagement Seasonal Administrative Assistant serves as an at‑will staff member of the Denver Zoo Conservation Alliance (DZCA), providing essential day‑to‑day logistical and administrative support to ensure smooth operations during the peak summer season. In this role, the assistant supports both the Guest Experience Volunteer Team volunteers and seasonal/part‑time Guest Engagement staff by updating daily schedules, organizing resources, and providing clear, timely daily communication across teams. 

This position plays a central role in the daily functioning of Engagement programs by supporting shifting operational needs, preparing and distributing materials, tracking volunteer and staff activity via data, and supporting on‑grounds and behind the scenes workflow. The assistant ensures that volunteers and part‑time staff have the information, tools, uniforms, and resources they need each day to deliver high‑quality guest experiences. This includes maintaining organized workspaces, updating schedules based on real‑time changes and staffing needs, and providing consistent, reliable communication between daily teams and leadership. 

Working closely with the Guest Engagement Programs team, the assistant helps uphold efficient operations, fosters a welcoming and well‑supported environment for volunteers and staff, and contributes to the overall success of Engagement programming throughout the summer. 

Priority 1 – Seasonal Logistics and Administrative Support 

• Serve as a daily point of logistics support for Guest Experience Volunteers and part‑time Guest Engagement staff during the season.  
• Adjust and maintain schedules for both volunteers and part‑time staff based on daily needs as requested by manager.  
• Maintain analog and electronic program updates, materials, restock supplies, and provide on‑grounds support in volunteer areas as requested.  
• Keep detailed records of training and hours tracking for both volunteer and part‑time team support as requested. 
• Collaborate with Interpretation Programs, Adult Volunteer Teams, and seasonal staff leadership to ensure strong operational execution across programs. 
• Maintain, organize, and distribute volunteer and part‑time staff uniforms, ensuring all items are clean, orderly, and readily available throughout the season. 
• Maintain tidy and organized volunteer and staff work areas, ensuring shared spaces remain clean, orderly, and ready for daily operations. 

 Priority 2 – Communication & Relationship Building 

•  Communicate clearly with guests, staff, and volunteers in person and electronically. 
• Build and maintain professional relationships to foster a welcoming and united volunteer and part-time staff community. 
• Support a cohesive and engaging guest experience through volunteer and staff interactions. 

 Priority 3 – Programmatic Mentorship 

•  Act as a resource for on-the-mentoring and supporting Guest Experience Volunteers in their roles. 
• Assist with training, reflective practice, and skill development as requested.  
• Maintain training scheduling and scheduling communication as requested. 

Other Responsibilities and Duties 

Other Duties/Responsibilities: Other assistance, as designated by Engagement team leadership, to support the ov