DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

PROGRAM SPECIALIST

Job Location:

Division of Aging and Adult Services (DAAS)
Adult and Disability Services (ADS)
Address: 1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: $29.4910 / Hourly 

Grade: 21

Closing Date: 1/7/2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as a Program Specialist with the Aging and Disability Services. DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans.

Under direction, you provide oversight for your assigned program and undertake a broad range of functions and responsibilities. You develop and provide training and public outreach on Medicare and related topics to statewide partners and community stakeholders. You research best practices, monitor performance data, and provide overall guidance to providers who serve clients. You track and analyze complex data in preparing a variety of reports. You review all applicable statutes, regulations, and policies to maintain a comprehensive working knowledge of the program. You develop, propose, write, implement program policies and procedures, and create manuals. May attend out-of-state conferences. In-state travel is required.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

● Develop, coordinate, and provide statewide training on Medicare and related topics. Provide public outreach presentations to program stakeholders and coordinate public outreach with the outreach team and public information office to prepare educational and informational materials and perform outreach activities related to assigned programs
● Provide technical, policy, and regulatory guidance and direction to statewide contractors administering the assigned programs.
● Track and analyze complex data and prepare a variety of reports. Develop and maintain annual reports and data analysis of assigned programs. Responsible for meeting program goals and objectives on schedule. Compile and tabulate statewide data.
● Participate in various committees or community groups, and meetings, attend in-state and out-of-state conferences and training sessions.
● Monitor contractor/provider performance against contract and federal requirements and prepare reports and guidance based on results, including regular monitoring of program activities, revenue, encumbrances, and expenditures to ensure fiscal compliance and efficiency.
● Interpret and apply federal, state, and local laws, regulations, and codes in all aspects of work activities. In coordination with the policy unit, develop, propose, write, implement, and update program policy and procedures, reports, and administrative operating procedures. Confer with other agency personnel in order to plan and carry out joint actions or activities to achieve work system objectives.
● Provide direct assistance to beneficiaries or their caregiver