Scheduled Hours

40

Position Summary

The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus.

We oversee maintenance and operations for 65 buildings, covering more than 11.1 million gross square feet of space. This includes the 11-story, 609,000-square-foot neuroscience research building, which houses one of the world’s highest concentrations of neuroscientists. Our responsibilities include operational and administrative support, strategic planning, and project management.

Furthermore, as the School of Medicine continues to expand its presence both on and off campus in areas such as teaching, clinical care, and research, our team remains instrumental in ensuring the seamless delivery of clinical care, advancing research initiatives, and facilitating educational endeavors.

Serves as an unarmed backup/assistant to Response Officer II or Lead Officer when responding to life safety and protection of property and emergency and non-emergency incidents on campus. Includes rendering emergency medical assistance or general first aid. Enforces University policy/procedures and criminal law. May be assigned to vehicle or foot patrol as part of a unified team. Must be prepared to deal with a variety of complex and ever-changing situations. Needs to be able to utilize various tools and techniques to resolve situations and accurately and thoroughly record information for the official University record.

Job Description

Primary Duties & Responsibilities:

• Responds or reacts as a team member to emergency and non-emergency incidents (medical, law enforcement, injury/accident, et al) on campus. Takes action, or makes notes for follow-up, of any safety and security issues. Provides Emergency Management support during larger-scale incidents. When not on assignment, patrols the University properties. 
• Receives/compiles information for incident reports and conducts initial and follow-up investigations, as assigned, under the direction of an RO II or Lead Officer.
• Conducts building checks which include checking access control devices, door locks and proactively looking for any possible safety or security hazard. Uses problem-solving skills to resolve issues found during building checks.
• Provides necessary follow-up (transports to the medical facility, notifies proper authorities, and undertakes any other necessary coordination) for faculty, staff, students, and visitors after immediate resolution of an incident.
• Assists Medical Center personnel and visitors with directions and provides escorts when requested. Partners with customers in assigned geographical areas and assists them in resolving multi-department issues. 
• May serve as an instructor for skills training and certifications. 
• Takes possession of found property, attempting to locate the owner, and securing property according to established procedure.
• Enforces parking regulations and provides support to the Transportation Office as needed.
• Other duties as assigned.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

St. Louis Metropolitan Security License - St. Louis City/St. Louis County, St. Louis Metropolitan Security License - within 30 days of hire - St. Louis City/St. Louis County

Work Experience:

Officer In An Academic Or Other Professional Environment (1 Year)

Skills:

Not Applicable

Driver's License:

A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Bachelor's degree - Criminal Justice

Certifications:

Crisis Intervention Team (CIT) - CIT International, Emergency Medical Technician - Basic (EMT-B) - Missouri Division of Professional Registrati