Associate Director, Strategic Operations

Company Description

Publicis Groupe, known for its award-winning creativity, best-in-class technology, digital and consulting expertise, is the world’s third largest communications group. With 80,000+ colleagues in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis.Sapient, and Health & Wellbeing with Publicis Health.

Since 2014 with the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity, and technology. The Groupe has continued this journey with the 2019 acquisition of Epsilon to further scale the data-led offering and provide true momentum to our client’s own transformation.

This model, with a country-led approach, is called the “Power of One” and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organization.

Job Description

What is the Lab?

The Lab is an accelerant at the center of the Groupe. Made up of audience strategists, data scientists, and analytics practitioners, The Lab will partner with Groupe leaders to win or retain strategic accounts.

When we win, The Lab outlines the Agency’s scope, team resource model, and client deliverables that will realize the pitch vision. All revenue is recognized through the Agency or Power of One account.

The ideal candidate is a skilled, strategic operator, adept at driving initiative progress through matrixed organizations via thoughtful program and stakeholder orchestration, within the three team pillars:

1. Data | Real Identity, Meaningful Enrichment, Actionable Use Cases

2. Platform | Industry-leading Technology, Exclusive Inventory Opportunities, Outcomes-Based Decisioning

3. Solutions | Innovative Perspective, Sharp Capabilities, Amplified Expertise, Distributed Analytics

Responsibilities in Detail:

• Partner with The Lab Leadership to translate The Lab annual strategic focus into OKRs and success metrics.

• Partner with EVP, Strategic Operations to build the operational framework and systems for program management for the Lab, to ensure OKRs and success measures are met.

• Lead on program management activities for The Lab. Translate recurring activities into Lab practice excellence.

• Partner with The Lab leadership – Growth, Data, Platform – to bring organization to our partnership discussion, driving progress against JDPs / JBPs

• Partner with cross-functional teams – The Lab Business Development, Marketing, and Groupe Product Marketing – to ensure value proposition, capability excellence and case studies are merchandised and socialized.

• Maintains progress tracking, dashboards, and information systems, sets quality and performance standards, assesses and manages project/program risk.

Candidates will be successful when they:

• Can look at the larger picture with a strategic perspective, balanced with an eye for detail

• Are great at developing relationships and the appropriate participation and collaboration of key client stakeholders and client executives

• Embody company and team values, by being inclusive, thoughtful, action-oriented

• Are an excellent creative thinker with the ability to use both data and intuition to inform decisions

• Illustrate the ability to prioritize and resolve complex problems and escalate as necessary

• Are disciplined in documentation build, including detailed workflows across business units

Candidates stand out when they:

• Express expertise around digital transformation and the wider Martech and Adtech ecosystem

• Maintain awareness of the current industry environment that shapes opportunities for client solutions (i.e., news events, trends, mergers and acquisitions, etc.)

• Have excellent verbal and written communication skills; able to build concise narratives, thoughtful when adapting message to audience

• Possess excellent judgment while working on high-priority, confidential initiatives

• Have experience working with co-located and virtual teams

Qualifications

The successful candidate should have/be:

• BA/BS in Business, Economics, or Strategy-related discipline

• 7-9 years of relevant experience with marketing and media agencies or adjacent capabilities, such as ad- and mar-tech firms, consultancies, or client-side marketing organizations

• Experience working with and establishing credibility with senior leaders and management

• Excellent analytical and problem-solving skills when determining how to best solve market and project management challenges

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $106,500-$179,000. This is the